Software Support Specialist

Kardex · Other US Location

Company

Kardex

Location

Other US Location

Type

Full Time

Job Description

Kardex is a market leader in intralogistics automation, and we see a continuous potential to grow our footprint. We offer a job in an international company that is known for innovative solutions and that offers exciting development.

Your tasks

We are seeking a skilled Software Support Specialist to support our customers across the Nordic region. In this role, you will be responsible for remote software services, including troubleshooting, maintenance, updates, and modifications. As the primary contact for software engineering services related to our Software Suite, you will ensure that our customers receive top-tier support.Ā 

Ā 

As a Software Support Specialist, you will act as a brand ambassador for Kardex, representing our Life Cycle Service department. Your ability to foster strong customer relationships and deliver exceptional service will be key to ensuring customer satisfaction and loyalty.Ā 

Ā 

Location: Nordic Countries (Sweden, Finland, Denmark, Norway)Ā 

Languages: Proficiency in English required; Swedish or Finnish language skills are a strong advantage.

Ā 

Your profile

  • Technical degree in Computer Science, Software Development, IT, or relevant experienceĀ 
  • Experience in remote and onsite software installation and supportĀ 
  • Familiarity with industrial communication and interfacesĀ 
  • Experience integrating mechatronic systems with warehouse management and ERP softwareĀ 
  • Knowledge of MS Windows operating systems and MS SQLĀ 
  • Experience in system-oriented software development with structured text (B & R control systems knowledge is a plus)Ā 
  • Practical experience with common fieldbus systems (e.g., CAN, IO-Link, Powerlink)Ā 
  • Excellent communication and interpersonal skillsĀ 
  • Strong team player with a confident and assertive attitudeĀ 
  • Logistics background (advantageous)Ā 
  • Willingness to travel across the Nordic countriesĀ 
  • Valid driving licenseĀ 

Your profile

You will be joining a technology leader with great team members, where you will be trusted to deliver results and in return, you will receive a competitive salary and benefits package and development opportunities.
If you like what you see, take the first step and apply today. All suitably qualified applicants will receive equal consideration and opportunities from Kardex and applications will be reviewed on an ongoing basis.

Apply Now

Date Posted

11/16/2024

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