Software Tester/QA Analyst (702261)

Seeking a highly skilled Senior Quality Assurance Analyst (Sr. QA Analyst) for the Health Benefit (HBE) division.

This position will work with SCC HBE staff, multiple vendors, and other agencies to support Virginia's transition from the healthcare.gov platform to the state-based exchange Get Insured (GI) vendor platform. The Senior QA work closely with the QA vendor and HBE staff to review, create, and maintain test documentation including test plans, test cases/scripts, procedures, and other technical documentation for the GI platform and other software solutions. This position will lead user acceptance testing, execute manual and automated testing, and ensure that test cases, scenarios, and other documentation are created and kept up to date.

Job Responsibilities:• Collaborate with the contractor vendors to ensure the quality of our SAAS solution• Support/lead user acceptance testing and ensure that test cases and scenarios are created and kept up to date• Work on the state-based exchange platform implementation and other SAAS solutions, including our website, learning management system, and email marketing platform• Conduct manual and automated testing to validate the functionality and performance of the software• Analyze test results and report on the status of the software's quality• Identify, document, and coordinate with the development/technical team to resolve defects in the software• Assist with the planning and coordination of testing activities• Identify and advocate for process improvements to enhance the efficiency and effectiveness of the QA process

Requirements

Skill

Required / Desired

Amount

of Experience

Candidate

5+ years of experience in quality assurance and testing

Required

5

Years

Experience with health and human services or health insurance applications and processes is a plus (CMS, HHS, Medicaid Agency)

Required

Strong understanding of software development life cycle (SDLC), testing methodologies, and tools (e.g. JIRA, TFS, Cucumber)

Required

Excellent communication and problem-solving skills

Required

Experience leading user acceptance testing and managing test cases/scenarios

Required

Experience working with contract vendors

Required

Ability to work independently and as part of a team

Required