Solution analyst

Company Description

Making trade happen

At Coface we’re a team of 4700 “happeners” with 75 different nationalities based in 57 countries, all sharing a corporate culture that’s in tune with the world.

We work together towards a common goal: to facilitate trade worldwide and consolidate our position as a leading provider of credit insurance.

Coface is also a recognised expert in Business information, bonding, political risk, debt collection and factoring. We help our clients to secure their activities in order to build more successful companies, with complete confidence.

Coface works closely with around 50,000 global clients across all industries, helping them grow their business and making their companies stronger, more dynamic and more successful. Our teams make trade happen on a daily basis.

Come and join us!

Job Description

CUBE / Contract Hub is the Coface referential for the contracts, for all business lines. The contracts are sent to Contract Hub by the various contract tools deployed at Coface (like GCC, Autonomy, LCS, WISE, …), stored in database and made available to any application using contractual data (Atlas, Cofanet, Inca, Billi, …) and the datawares for reporting.

Contract Hub publish the structure that the contracts must follow, as a XSD. Contract Hub also applies several rules on the contract sent by the contracts tools to verify the contract coherence and that it respects the Coface procedure.

There is also several tools associated with Contract Hub, pages to display the contractual data in Cube, interfaces to manage tariff grid and contract processing information, or batches for the contract lifecycle or sending back contracts to local contract tools.

The Solution Analyst must :

• Collect, clarify and document technically the user needs, according to the organisation, process and business rules, by working with the business analysts or the analysts of other applications working with Contract Hub
• Challenge the need, propose alternatives solution when the need complexity looks incompatble with the expected result
• Attends the estimation workshops
• Describe the needs by writing technical specifications
• Assist the development team
• Perform tests on the application, and support the teams testing applications having interaction with Contract Hub
• Analyse production tickets, or issues discovered during user tests
• Attends the meetings with the development team in Romania

Qualifications

• Similar experience of 5 years in an international environment is required 
• Oral and written English and French needed – daily work with people in these two languages
• Very good understanding of business issues, processes and business rules within the scope
• Good written and oral communication, listening skills. Good writing
• Ability to lead meetings and collaborate with business, operational or technical specialists, ability to build consensus, team spirit
• Good knowledge of SQL and technical skills are required, knowledge of Java is a plus

Additional Information

• Télétravail régulier possible.
• Remboursement de 50% des titres de transport.
• Tickets restaurant pour chaque jour télétravaillé.
• Indemnité télétravail.

Coface est une entreprise handi-accueillante.