Solution Architect I - 100% USA Remote

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People - be empathetic and help create a place where everyone belongs.

Grow with purpose - Be inspired by our higher calling of improving lives.

Be Alight - act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com.

Financials Solution Architect - Workday Professional Services

(Virtual Role)

The Solution Architect I applies deep domain, product, industry and/or solution area expertise and an understanding of client priorities to create compelling solutions that bring our value proposition to life and increase our win and renewal rate during a sales process.

The Solution Architect I is client-facing and collaborates with Sales through all stages of the sales process post-identification - from introductory meetings to requests for proposals (RFP), finalist meetings, contracting and hand-off to the delivery team(s). Upon request Solution Architect collaborates with Sales to develop product solutions scope and proposals, produce client-tailored sales meetings materials, educate the client on the technical aspects and details of Alight solutions, conduct solutions demonstrations, and coordinate with Negotiations and Pricings teams to determine deal pricing and final proposal delivery. In addition, the Solution Architect I is responsible for staying current on competitors, market and industry trends, compliance developments and Alight capabilities. Solution Architects are also an important source of market feedback working closely with Alight product owners to inform our roadmap.

Responsibilities

Domain expertise

• Maintains expertise in domain products and services (i.e., Workday) and Alight's overall capabilities. Articulates and communicates Alight's value proposition and key differentiators.
• Collaborates with Delivery Leaders to stay connected to operations and delivery practices and share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process.
• The Solutions Architect possesses a broad understanding of cross functional touchpoints and their impacts within the Workday platforms.

Sales process

• Collaborates with Large and Medium Market multi-solutions or complex solutions Sales resources to develop and inform sales strategy in order to drive bookings and close opportunities.
• Performs discovery and primarily leads product solution scoping for large complex multi- or single solution deals (e.g., identify complexity drivers).
• Collaborates with Sales, subject matter experts, and business leaders to develop scope of Alight solution set and determine platform/technology.
• The Solutions Architect will also help facilitate client sales meetings as Subject Matter Expert as well as partner with Workday and Alight sales executives, client executives and delivery leads on client sales activity.
• Provides input to strategic questions related to defining the opportunity and overcomes customer objections to initiate and forward sales opportunities.
• Generates demand by assisting clients to identify and qualify current needs and effectively articulate how Alight can add value.
• Accountable for solution costing and coordinates with Finance and Sales, and Value engineers to construct business case.
• Tailors materials and demo based on solution, client need and competitive landscape. Creates new materials where needed.
• Engaged in sales meetings, primarily answers solutions and technical questions, uses understanding of the client's business and depth of knowledge to personalize the recommended solution -with ability to collaborate with other experts and leaders at the client and internally.
• Conducts and leads effective solution demonstrations - bringing the solution to life via storytelling vs. a feature/function demo.
• Document the solution concisely and clearly throughout sales process, ensuring maximum transparency and knowledge transfer across delivery.
• Supports the contracting process from a scope and solution point of view across statements of work, transition, commercials, and ensure that specifications of pricing are accurate to customer's needs.
• Collaborates with other Architects in scope development for multi-solutions deals across products.

RFP support

• Reviews, updates, and provides input on RFP responses after initial draft is provided by the enablement team.
• Creates responses for domain-related RFP questions and engages subject matter experts where needed.
• Creates client-specific delivery model and service descriptions.
• Owns domain-related follow ups (e.g., questions received from Third-Party Evaluator)
• Assists with periodic review of RFP library content - ensure responses are compelling and reflect the latest on our solutions.

Other

• Provides input to product owners - insights and feedback from prospects and Third-Party Evaluators to inform priorities and enhancements
• Coordinates with business leaders and product owners to understand their needs and requirements of complex applications and on scope items that may require special development or staffing
• Coordinates with product owners to ensure that latest solution developments are reflected in sales materials and assist with building expertise in these areas
• Understand the competitive landscape and customer needs to position the Delivery organization effectively

Qualifications

Formal education and certification

• Bachelor's degree
• Financials/Revenue Management/Spend Management and sales knowledge preferred

Knowledge and Experience

• 3 to 7 plus years of relevant experience in a range of domain area or related roles
• Deep knowledge of finance and/or cloud and delivery models, and compliance considerations
• Demonstrated track record applying domain expertise in client delivery or sales
• Agility and organizational skills to work in a fast-paced environment and manage multiple concurrent opportunities
• Excellent client communication and consulting skills - able to lead engaging conversations, adapt on the fly, negotiate as needed and have a point-of-view
• Proven experience in building and developing senior client relationships
• Experience in promoting a team environment
• Travel Expectation 25 to 50% of the time (sometimes on short notice) to support meetings with prospects

Other

• Workday certification(s) at the time of hire as well as an on-going maintenance of certification
• Technical experience with Workday Financials
  Flexible Working
  So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.
  Benefits
  We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
  By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
  Our commitment to Diversity and Inclusion
  Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
  At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
  Diversity Policy Statement
  Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
  Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
  Authorization to work in the Employing Country
  Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
  Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
  #LI-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $82,000.00/year (for full time employees) and the estimated maximum base salary for this role of $156,100.00/year (for full time employees). In addition to a base salary, this position may be eligible for a bonus and/or other incentive plans. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.