Solution Architect - Point Solutions - Virtual USA

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

The Solution Architect applies deep Health and benefits admin expertise and an understanding of client priorities to create compelling solutions that bring our value proposition to life and increase our win and renewal rate.

The Solution Architect is client-facing and partners with Sales Executives (SEs) through all stages of the sales process - from introductory meetings to RFPs, finalist meetings, contracting and hand-off to the implementation team. In addition, the Solution Architect is responsible for staying current on competitors, H&W trends, compliance developments and Alight capabilities. Solution Architects are also an important source of market feedback - working closely with Alight product owners to inform our roadmap.

Responsibilities

Health Point Solutions expertise

• Domain expertise in either Dependent Verification, Compliance, or Reimbursement Account administration
• Maintain expertise in Health admin, Customer Care and Point Solutions as well as working knowledge of other Alight capabilities (Wealth, Cloud and Payroll, Consumer Experience).
• Articulate and communicate health value proposition and key differentiators
• Collaborate with Health Leaders to stay connected to operations and delivery practices and share market insights. Utilize this network to ensure we are bringing the latest insights to the sales process.
• Keeps Sale Executives current on Health solutions, trends, and legislative and industry changes

Sales process

• Assist SEs in the development of prospect sales strategy - have a point of view
• Perform discovery and scoping (e.g., identify complexity drivers)
• Work with SE and Business leaders to develop scope of solution and determine platform
• Provide input to strategic questions related to defining the opportunity
• Complete solution workbook and coordinate with Finance and SE on deal model
• Tailor materials and demo based on solution, client need and competitive landscape. Create new materials where needed.
• Play a lead role in sales meetings, with ability to engage Health experts and leaders at the prospect. Lead effective solution demos (e.g., Alight Worklife, app, employer tools) - bring the solution to life via story-telling vs. a feature/function demo

RFP Support

• Review, update, and provide input on RFP responses after initial draft is provided by the proposal team
• Create responses for Health-related RFP questions where needed
• Update scope-related RFP response documents to ensure they match the deal model
• Create client-specific delivery model
• Own Health-related follow ups (e.g., questions received from Third-Party Evaluator)
• Assist with periodic review of RFP library content - ensure responses are compelling and reflect the latest on our solutions

Product Development

• Provide input to product owners - insights and feedback from prospects and Third-Party Evaluators to inform priorities and enhancements.
• Coordinate with business leaders and product owners on scope items that may require special development or staffing.
• Coordinate with product owners to ensure that latest solution developments are reflected in sales materials and assist with building SA expertise in these areas

Qualifications

Formal Education & Certification

• Bachelor's degree
• Benefits administration and sales knowledge preferred

Knowledge and Experience

• 5+ years of relevant experience in a range of Health Point Solutions (Dependent Verification, Compliance, or Reimbursement Accounts)
• Deep knowledge of Health Point Solutions (Dependent Verification, Compliance, or Reimbursement Accounts) and delivery models, the capabilities of administration platforms, and compliance considerations
• Demonstrated track record applying domain expertise in client delivery or sales
• Agility and organizational skills to work in a fast-paced environment and manage multiple concurrent opportunities
• Excellent client communication and consulting skills - able to lead engaging conversations, adapt on the fly and have a point-of-view
• Proven experience in building and developing senior client relationships
• Experience in promoting a team environment
• Flexibility to travel (sometimes on short notice) to support meetings with prospects

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

New York Equal Pay for Equal Work Act Statement.Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances:Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $90,000.00/year (for full time employees) and the estimated maximum base salary for this role of $100,000.00/year (for full time employees). In addition to a base salary, this position may be bonus eligible. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight-Benefits-US22

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.