Solution Engineer

About us:

ChargeAfter is a market-leading payments platform shaping the future of multi-lender point of sale financing solutions for the modern enterprise. We are creating the next wave of credit at the point of sale: Omnichannel, global, personalized, optimized credit from multiple tiered lender sources in real-time. ChargeAfter was founded in 2017 to help every consumer access fair and attainable financing options tailored to their unique needs. Our global financing network facilitates and connects B2C and B2B lenders with merchants, creating a global financing network that enables enterprise brands and merchants to offer real-time, low-cost, flexible financing options to their customers regardless of credit profile.

As a growth-stage Fintech leader operating the most innovative and advanced point-of-sale financing platform, ChargeAfter has achieved exponential growth in 2022. Simply put we are building the next unicorn in the Fintech industry and are looking for a bold and motivated Solution Engineer to help make it happen!

ChargeAfter is venture-backed by the leading names in the financial industry to include Visa, Mitsubishi Bank (The 4th largest bank globally), BBVA (The 10th largest bank globally), Synchrony Financial (The leading consumer financing and private label credit card provider), PICO Venture Partners, Propel Venture Partners and the Plug and Play VC. ChargeAfter has also won several awards such as the BBVA open talent award, the "Promising Fintech Startup in Lending & Financing" award by Citibank and Visa and the Red Herring “Top 100” North American award.

You will:

• Closely interacting with prospects as well as existing accounts in deeply understanding the customers' needs and preparing solution materials, responding to RFPs, doing product demonstrations, supporting proofs of concept, and any other work required to help the clients understand how ChargeAfter fits their needs
• Working with sales, you'll discover the business and operational challenges or goals the prospect has and prepare presentations and demonstrations to show how ChargeAfter is the best solution for them 
• Handing over new projects to the Onboarding and Integration teams as well as coordinating with product management on any new features, changes, or enhancements 
• Manage requirements to Product Marketing to create content including demo videos, sales demo environments, case studies, and other collateral 
• Support Our Sales Process: Our sales team will rely on you to ensure the key technical influencers of our customers (and potential customers) deeply understand our technology, what makes it different and better than that of our competitors, and how to quickly get integrated and live. Support multiple sales opportunities in various stages of that process
• Educate the merchants and customers to implement optimal integration strategies, techniques and user experience best practices.
• Help companies across varying industries to understand and evaluate the technical capabilities of our products, leading evaluation cycles to gain product fit consensus
• Understand and interpret prospective customer requirements, delivering customized product demonstrations to match customer needs
• Collect and analyze feedback from prospective customers to influence roadmap, collaborating with sales engineering, engineering, and product management teams to meet our prospects’ business challenges and align with ChargeAfter's business objectives
• Work within an Enterprise Account team (Account Manager, Technical Account Manager, and Customer Success Manager) to coordinate closing complex opportunities and driving adoption of ChargeAfter’s products.

Requirements

You have: 

• BA/BS degree in business/technology, or equivalent technical account management experience
• 5+ years in Sales/Solution Engineering, Partner Engineering, Solutions Architect and or Technical Sales Engineer
• 2+ years of experience working in the banking or FinTech industry and deep knowledge of consumer or business lending, financing products, and operations 
• Experience with REST API, Webhooks, APIs/Web Integrations, in general, is required. Knowledge in JS, Node, C#, or any other programming language is nice to have but not required
• Impeccable presentation and communication skills. Being able to provide product, technical, and integration expertise in a way that removes confusion, doubt, or uncertainty
• Experience in responding to formal proposal procedures such as RFIs and RFPs
• A consultative mindset of listening, understanding, and anticipating customer needs
• Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with aggressive schedules and high attention to detail.

ChargeAfter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, or disability status.



NYC Posting: In accordance with New York City Local Law 32, the expected salary for this role is between $120,000-$140,000. This role may be eligible for additional compensation in the form of bonuses and/or stock options. All offers to candidates will be based on a variety of factors, including but not limited to a candidate’s individual experience, skill set, background and other business and organizational needs.