Solution Engineer

About Obligo

Obligo supports and builds trust between landlords and renters by developing financial technology to support the lifecycle of the landlord-tenant relationship. Property owners and managers use Obligo to streamline their operations, more easily comply with changing regulations, and make their listings more appealing to renters.

Solution Engineer

Obligo is looking for an exceptional team member to join as our first Solution Engineer. The Solution Engineer will be responsible for ensuring the successful implementation of Obligo products within our most complex and strategically important partner accounts.

Successful implementations are critical to establish value and seed growth with Obligo partners. The Solution Engineer is a dynamic role that will work closely across several teams/departments, including Sales, Business Development, Customer Success, Product, and Research and Development. This role will require a unique blend of technical, project planning/organizational, analytical, and interpersonal/communication skills.

Responsibilities

• Implement Obligo products within new partner accounts (particularly within the Enterprise segment), while working closely with the relevant team members from Sales, Business Development, and Customer Success
• Become the company expert in our product suite, configuration space, and how to implement new instances of our solution
• Assist the Sales team during the sales process to analyze partner use cases and advise on solutions/potential implementation timelines
• Advise senior stakeholders within partners accounts on Obligo best practices and potential changes to their business processes to maximize the value and user experience with Obligo products
• Interface closely with our Research and Development team to ensure successful project implementations of Obligo products
• Establish a repeatable framework for partner implementation and delivery
• Maintain a repository of best practices and solutions for partner implementations across a variety of Obligo products, partner types, tech stacks, and use cases
• Become a expert in leading Property Management and Leasing software (such as Yardi, MRI, Entrata) and how those systems interact with Obligo products
• Recommend new product features and associated detailed requirements

Requirements

• 5+ years technical and/or project management experience
• Highly organized with a problem-solving mindset
• A deep understanding of SaaS platforms and API models
• A willingness to experiment, make mistakes and learn
• A certification in project management or equivalent experience
• Bachelor's degree in engineering preferred
• Familiarity with the real estate software industry a plus
• Must reside (or plan to reside) in NYC metro area

Benefits and Perks

• • Competitive base salary and bonus structure
  • Multiple Health, Dental and Vision plans that begin on day one
  • Stock options
  • Remote office expense reimbursement 
  • Generous PTO and holiday schedule
  • Summer Fridays
  • Commuter benefits 
  • Life insurance 
  • Quarterly team kick offs and other team outings
  • Amazing offices in NYC and Tel Aviv
  • A chance to work with incredible teammates that are super bright, creative, talented, and passionate

Obligo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.