Solution Engineer- Enterprise Architecture

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2023.

We are looking for driven technical experts who want to be a part of a team that delivers value at a pace they have never experienced before in a corporate environment. Someone who would like to become an expert guide, a domain expert in the technical aspects of digital transformation as it relates to manufacturing. Someone who will continuously educate our customers, our team, and ultimately unlock value that makes Tulip distinct on the market.

About You:

• You have a desire and passion to help manufacturers adopt digital industry 4.0/Pharma 4.0.  
• You are familiar with Industry 4.0 concepts and frameworks including Pharma 4.0, RAMI, and IIoT  
• You have experience in technology change management using a consultative approach

What experience and skills do I need? 

• 5+ years of experience with developing, implementing, deploying and supporting manufacturing business systems with specific focus on integration of ERP to shop floor systems including MES, LES/LIMS, WMS, QMS, or EAM/CMMS.  
• Familiarity and preferably some practical experience with industry standards related to manufacturing operations including ISA-95, MESA, B2MML, PackML, etc.
• Practical experience with ERP deployments and maintenance such as SAP, Oracle, NetSuite, Dynamics, QAD, etc.
• Experience with enterprise architectures for manufacturing business systems and cloud migrations
• Practical knowledge of AWS and Azure environments/architecture to support manufacturing operational systems including edge connectivity to IIoT and legacy systems.

Key Responsibilities:

• Partner with our customers to understand their challenges, goals for Tulip, and lead solution architecture for customer-specific processes
• Manage and execute enterprise-level customer projects using Tulip
• Work side by side with customers and partners to develop and implement Tulip solutions
• Provide ongoing customer technical support and build and maintain relationships
• Contribute to internal process building, improvement, and collaboration
• Represent voice of customer to Product and technical teams internally

Key Collaborators:

• Industry Practice
• Customer Success
• Pre Sales Engineering
• Product

Working At Tulip:

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.