Solution Implementation Manager (MidWest)

Anaplan · Austin TX

Company

Anaplan

Location

Austin TX

Type

Full Time

Job Description

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.

We are looking for forward-thinking people who put customer experience at the forefront of every decision. Individuals who thrive on challenges and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings outstanding value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

Solution Implementation Manager - Central Region - Remote

Customers are the lifeblood of our company and Anaplan is looking for strategic, yet delivery-focused Solution Implementation Managers to guide our customers, leading blended delivery teams with Business Partners, to deploy Anaplan solutions efficiently and effectively.

This includes proficiency in “The Anaplan Way” implementation methodology – For a SIM, this means working to ensure that our project teams build powerful, yet easy-to-use models in an agreed-upon timeline and, in the process, that our customers' modelers’ are enabled and empowered to be self-sufficient.

The SIM is ultimately responsible for the end-to-end deployment lifecycle of one, or many, strategic Anaplan solution implementations. As a SIM, you will be the primary point of contact for each of your deliveries, helping to provide regular transparency into the pulse of active projects to internal Leadership teams.

You will also lead customer-facing meetings of varying sizes and profiles, ranging from operational management to C-suite. The ideal candidate will be a process-oriented, people-person – someone who is passionate about quality and consistency, yet has the ability to work with all types of different personalities and bring them together to align on key decisions, including but not limited to release scope, deployment timelines, resource management, model design, testing/training plans, and change management.

Insight on your impact:

  • Deliver high-level presentations to audiences ranging from executives to system end-users;
  • Manage end to end project in collaboration with the client project manager to a successful deployment of Anaplan solutions;
  • Act as the key liaison and business partner to the client at both the project management and executive level as needed;
  • Identify resource needs, manage resource time allocation and hold the team accountable to deadlines
  • Monitor project timeline and ensure milestones are met;
  • Manage issues and risk by clearly presenting both internally and externally, escalating as needed, and deploying risk mitigation strategies as appropriate;
  • Reporting on available resources, budget, and project status to project sponsors and stakeholders;
  • Ability to work on multiple, concurrent tasks and adapt to shifting priorities, demands and timelines;
  • Effective communication and teamwork with project teams and collaboration with other departments;
  • Understand priorities, scope, timeline, goals, and key milestones;
  • Maintain customer focus and demonstrate leadership to drive consensus and project-related decisions;
  • Manage client expectations appropriately with the ability to manage relevant situations with a positive outcome.

Your qualifications, your influence:

  • Self-starter with a proven track record of driving customer success and aligning in complex customer environments at the executive and department levels.
  • Ability to understand customer requirements and work with Business Partners to best translate those into a simple, usable, yet high value-add solution.

#LI-REMOTE

Our Commitment to Diversity and Inclusion

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

COVID-19

Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation, and we appreciate your understanding and flexibility with any related changes to our interviewing process.

Apply Now

Date Posted

11/16/2022

Views

3

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