Solution Manager, Data and Analytics (Remote)

X marks the spot!

Experity Earns 2022 Great Place to Work Certification™

Employees confirm positive workplace fostered by Experity, with over 90% of respondents saying they are proud to tell others that they work at the company

We are the national leader in on-demand care solutions, and we take great pride to announce that Experity is now Certified™ by Great Place to Work® - the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver leading revenue, employee retention and increased innovation.

Experity is a fast-paced, high-growth company that considers its people to be its greatest strength, as they are the engine that powers the company's driving mission to improve urgent care and the patient experience. Experity works diligently to continue meeting the wants and needs of employees and fostering a positive, balanced workplace culture.

You can read more about it here:

https://www.experityhealth.com/news/experity-earns-2022-great-place-to-work-certification/

Who we are...what we do:

Experity is a software company that provides software and support for urgent care facilities across the country. We create, maintain and support products to facilitate the complete on-demand healthcare experience: from making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Currently, we are in 50% of urgent cares across the US and are hoping to see continued client growth as our company grows

Experity's technology serves 5,700-plus clinics today across the US!

Benefits - We love all our X-tras! What's in it for you?

• Flexibility - Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling.
• Career Development - Our Training Manager has created a learning program foundation for the company that will allow Team Members to explore their potential and achieve their career goals.
• Investing in You - We invest in our team members so they can reach their financial independence - Smart Dollar is a Step-By-Step Plan that helps our team members Eliminate Debt, Save For Emergencies, and Retire With Confidence
• Team Building- We bring our Team Members together when we can to strengthen the team, build relationships and have fun! We even have a family company picnic and a holiday party
• Benefits - And of course all of our wonderful benefits:


• Medical, dental and vision
• 401K (with company matching)
• Paid time off and so much more!

Benefits - We love all our X-tras! What's in it for you?

• Quarterlybonuses
• Flexible schedules
• Gym reimbursements
• Fun company events throughout the year (summer picnic, Christmas party and more!)
• Team building
• 401K company match
• Experity Synthetic Equity Program (ESEP)
• Paid time off
• Volunteer paid time off

Remote workforce:

This position is fully remote. Of course, if you live near one of our offices (Machesney Park, IL / Sioux Falls, SD / Atlanta GA), we would love to see you!

Job Summary:

The Data and Analytics Solution Manager is responsible for defining the strategic vision of the Business Intelligence, Data and Analytics products. This is a leadership role, requiring interaction on a regular basis with internal and external stakeholders to drive outcomes related to the Business Intelligence solutions offered by Experity. This role will be responsible for evolving the strategy of analytics related to internal requirements, working with finance and other departments to meet those needs, as well as with our external Clients, delighting them with insightful content provided via our Experity BI, utilizing the Tableau platform.

Responsibilities:

• Drive, direct and organize, the overall Business Intelligence roadmap for Experity, addressing both internal and external needs and ensuring alignment with Experity's strategic initiatives.
• Produce on time deliverables related to content and dashboards
• Prioritizes the continued enhancement of the various Business Intelligence tools utilized by Experity and provided to its customers - Power BI, Tableau, SiSense
• Define Business Intelligence operational standards across the organization
• Establish strong relationships with Executive Leadership and ensure strategic alignment with other members of the Product and Engineering teams
• Collaborate with a team of Data Engineers and Data Analysts
• Manage, track, support, and report on a variety of projects, processes, and project resources
• Develop and maintain appropriate documentation regarding the operational workflows of the team, aligned with the Product Management workflows
• Deliver accurate and timely operational and/or project status updates to represent Business Intelligence activities, related both to operational management of the team and continued evolution of the Business Intelligence tools and product offerings
• Identify risk and actively pursue effective risk management strategies
• Serve as point of escalation for internal and external stakeholders regarding Business Intelligence products and related activities
• Foster effective and positive business relationships with all parties throughout product evolution, including management of the vendor relationships associated with the product offerings (Tableau and Power BI)
• Cultivate and manage additional vendor relationships as assigned
• Effectively interacts with other organizational teams and leaders to ensure collaboration across all areas including Client facing teams, Sales and Marketing, etc.
• Manage client expectations around requests that have been made for additional content within the BI and ensure that the Voice of Customer is taken into consideration when planning for the evolution of the product
• Document processes and workflows

Travel:

• Occasional overnight travel required (about 20% of time or less)

Education and Experience:

• Bachelor's degree or equivalent combination of education and experience

• 3-5 years of product management experience
• Clinical Informatics experience
• Demonstrated experience defining and delivering a roadmap of features that improve NPS and top line revenue
• Experience conducting and analyzing customer and product discovery efforts (e.g. interviews, usability tests)

• Experience with Analytics platforms and data management to support those applications, such as Tableau, Power BI, etc.

• Experience proposing and analyzing product KPIs
• Experience with Scrum and Scrum software tools
• Prior experience in healthcare technology

• Minimum of five years of related experience involving leadership, product management, Healthcare Analytics, Healthcare IT experience and/or related fields
• Proficient in Windows based applications, and MS Office software products

Preferred:

• Experience working in Healthcare, Software Development, or Information Technology

• Understanding of data pipeline, modeling and management requirements
• Experience with go to market activities for new products

• Experience managing projects using Target Process Software
• Experience with Agile development methodologies

Every team member exhibits our core values:

• Team First
• Lift Others Up
• Share Openly
• Set and Crush Goals
• Delight the Client