Solutions Analyst

syncreon is seeking a Solutions Analyst based in Carlisle, PA. The Solution Analyst is a key member of the IT team and is responsible for understanding business needs and collaborating with other technology stakeholders to deliver high quality, technology-based, business solutions. If you are interested in hearing more, apply today!

About the Role

How you will contribute

• Organize and/or attend customer/internal meetings to help ascertain IT requirements as required by plant management.
• Support of new internal/external customer functionality requests at multiple locations.
• Develop scope, manage, and prioritize site IT Projects to ensure delivery on time and on budget.
• Develop SME skills in internal WMS application. Analyze customer requests versus system capabilities, developing functional requirements and oversee SDLC process to deliver enhancements to customer facilities.
• Budget administration and advisory responsibility for the IT capital and operational expenditure and facilitate IT purchasing and leasing.
• Prepare risk assessments (FMEAs) and review with core IT teams.
• Assist in RFQ (Request for Quote) submissions by providing analysis to determine software processes and hardware requirements.
• Assist with customer presentations which demonstrate syncreon IT processes and software capabilities.
• Other duties as assigned

Your Key Qualifications

• Minimum of a community college diploma, university degree preferred.
• Able to solve complex problems down to their constituent elements, formulate and evaluate a range of alternative solutions.
• Must have excellent conceptual design skills - an instinctive feel for which solutions 'fit' and which need rethinking.
• Strong on customer service orientation.
• Automotive operational or logistics experience is a benefit.
• Experience with implementing, configuring and maintaining ERP/WMS software applications.
• Experience and/or knowledge of ITIL, COBIT, ISO, TS.
• Project Management Methodologies is a plus.
• Must have a proven background in database technologies including Oracle or SQL Server, SQL*Plus and PL/SQL, MS Access.
• Willingness to travel up to 15-20%. Travel is primarily domestic, with possibility for some international.

At syncreon - A DP World Company we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.

Compensation

syncreon - A DP World Company offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About syncreon - A DP World Company

At syncreon - A DP World Company, we partner with customers, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon to provide specialized logistics, operational excellence and value added solutions in: Fulfillment, eCommerce & Value-Add Solutions, Manufacturing Support & Assembly Services, Export Packing, Transportation Management and Reverse, Repair & Service Parts.

We specialize in the design and operation of supply chain solutions for Automotive, Technology, Consumer Home Products, Industrial, Healthcare & MedTech companies. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities.

Note

Candidates chosen to move forward within the Recruitment Process may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.