Solutions Analyst

Essential to developing trust with SentiLink’s prospects and customers (referred to internally as partners) is the creation of a compelling business case. The Solution Analytics team is responsible for consuming a prospect’s pilot data and delivering a data driven retrostudy, as well as supporting existing partners with ad-hoc analytical needs. The ideal candidate has a proven track record of performing data analysis, and drafting and delivering presentations.

To ensure success on the Solution Analytics team, you bring the ability to perform data analysis and have expert presentation and communication skills. 

This is a remote, US-based role.

• Conduct client discovery calls with account executives.
• Meet with clients to discuss fraud strategies to mitigate risk.
• Strategizing with the sales team to ensure alignment with partner’s needs.
• Create and deliver presentations aligned to proposed solution value.
• Support the sales team with all technical related queries.
• Establish best practices across all solution analytics team members through effective coaching.
• Design and execute analysis for white papers and other industry materials. Identity relevant insights, e.g., based on emerging fraud tactics, and collaborate on publishing
• Develop relationships and maintain customer relationships.

• Previous work experience as a solutions engineer, customer-facing data scientist or similar role with a strong data or analytics background
• Strong analytical & communication skills, comfortable with ambiguity, a quick learner, drives work independently
• Enthusiastic about becoming an expert in topics related to the future of financial services, fraud & identity
• High-level communication skills
• Exceptional interpersonal skills
• Ability to present ideas in a clear, user-friendly way
• Attention to detail
• Sales experience
• Technical skills: You should be a pro with Google docs, sheets & slides; proficiency with SQL and/or Python a plus
• Bachelor’s degree in computer science or software engineering (ability to write scripts), a plus
• Candidates must be legally authorized to work in the United States and must live in the United States

• $120,000/year - $140,000/year