Solutions Architect

Merge Software · San Francisco, CA

Company

Merge Software

Location

San Francisco, CA

Type

Full Time

Job Description

At Merge, we revolutionize the way B2B companies integrate. Unfamiliar with the integration problem? The average company expects to spend hundreds of hours a year integrating with dozens or more vendors. Alignment between sales, partnerships, product management, design, engineering, and customer success (a lot, right?) is absolutely critical β€” and a major headache. Integrations are a to-do that goes on and on.

Our Unified API empowers developers to offer integrations with hundreds of platforms instantly. Now we’re hiring for you: an ambitious leader ready to help build, design, and support enterprise-grade software scaled to millions of users.

Are you ready to be part of a team redefining how companies build for the future? Apply now!

Solutions Architecture at Merge

As a Solutions Architect, you will be responsible for all technical activities with current customers while they integrate with Merge, including leading implementation projects, problem-solving and leading workshops. You’ll work closely with engineering and platform teams to prioritize customer feature requests, squash bugs, and help strategize on our product roadmap. Projects you’ll work on as a Solutions Architect will be high value and high impact, with increased levels of internal and external visibility.

Responsibilities:

- Lead as the key technical contact for customers and partners as they integrate Merge products

- Take ownership of technical customer relationships and ensure a seamless developer experience

- Work with engineering and platform teams to highlight any product improvements based on customer insights

- Onboard new customers by providing technical demonstrations and training

- Create the foundation for a successful and rapidly growing solutions architecture team!


Experience:

- 2+ years in solutions architecture, solutions engineering, sales engineering, or software engineering

- Computer science background or other technical/quantitative orientation

- Strong verbal and written communication skills

- Strong work ethic, goal-oriented, and great attention to detail

- Prior startup experience is a plus

Benefits

- Unlimited PTO + 10 company holidays

- Quality health, vision, and dental insurance

- 401K Plan

- $200 one-time home office stipend

- Free dinner when working past 7pm


Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Apply Now

Date Posted

08/07/2023

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