Solutions Architect

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Solutions Architect is responsible for directing the delivery of architecture mainly to the Contact Center and other required business solutions to ensure consistency and alignment with business strategies and CIBC enterprise-wide architecture.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

 
How You’ll Succeed

• You are a seasoned technical leader who brings have 10+ years of demonstrated experience in: technical architecture, solutions design, partner and senior executive stakeholder management

• Lead Solutions – as an architect, within the assigned portfolio of projects, act as an internal consultant to ensure each solution meets the technical standards, guiding principles and architectural practices that CIBC employs to create an extraordinary client experience.

• Be able to Balance competing interests between the delivery constraints (time and money) with sustainable solutions designed for our modern consumers.

• Staying Current - you are on top of evolving industry and market strategies that influence the outcome of your work and promote the evolution of our design practice.

• Relationship Management – Ability to work closely with project teams, executives,  stakeholders, and business partners to provide thought leadership, and develop architecture solutions aligned with CIBC business objectives while leveraging approved set of technologies, that will improve the business.

• Moderate the Solution Creation Process: Lead, facilitate and coordinate the solution design, including ensuring alignment across multiple architects and lines of business.

• Deep Technical & Analytical expertise – Ability to analyze project and/or technical risk, using available information, to support business recommendations, as well as business plans, identify and recommend opportunities for enhancement ensuring alignment. Assess work and information flows to identify and recommend appropriate solutions to complex application problems and determining the feasibility of a new products / systems by analyzing market/economic data, competitor practices, vendor viability and CIBC architectural fit. Develop the architecture artifact(s) based on enterprise strategies, standards, blueprints, and road maps.

• Leadership – Lead a cross-functional team with diverse interests to assess the impact of CIBC technology initiatives and processes and make adjustments to internal operations to improve productivity across both digital and assisted channels. Flexibility to engage with business and technology teams within an Agile Operating Model. Meet the computing needs of the Personal and Small Business Banking business unit, including assessment and selection of technology and development of new/modified applications, as business needs change.

• Communication & Agility - Communicate to senior management the risks and impacts associated with the subtitles of decisions. Respond to changing business priorities and needs by re-planning, re-prioritizing, re-allocating resources, etc.

Who You Are

• Technical Skills/Experience: IT Environment (knowledge of organization's total information technology environment), IT Architecture (knowledge of concepts, philosophies and tools behind the design of applications, information and underlying information technologies), and decision making and critical thinking (knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems). You have an understanding of the personal and small business banking environment.

• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

• Contact Centre Products and Service: Your knowledge of contact center products and service.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

81 Bay Street, 1st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Architectural Design Development, Project Architecture