Solutions Architect

Simbe Robotics is seeking a knowledgeable and innovative Solutions Architect to join our Customer Experience team. The Solutions Architect will play a crucial role in designing and implementing cutting-edge robotic solutions that enhance operational efficiency for our clients. This position requires a strong technical background combined with excellent communication skills to collaborate with various stakeholders.

Responsibilities

• Analyze client requirements and translate them into technical solutions using Simbe Robotics' products.
• Design scalable and efficient architectures for robotic systems that meet customer needs.
• Collaborate with cross-functional teams, including engineering, product management, and sales, to ensure successful deployment of solutions.
• QA as needed on existing tooling to ensure client needs are met
• Provide technical guidance and support during the pre-sales process and post-deployment phases.
• Conduct regular assessments and optimizations of existing solutions to enhance performance and customer satisfaction.
• Stay updated on industry trends and emerging technologies to drive innovation within the organization.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
• Proven experience as a Solutions Architect or in a similar technical role, preferably in robotics, automation, or similar industries.
• Experience with robotic frameworks like ROS (Robot Operating System) is highly desirable.
• System integration experience, including working with APIs, cloud platforms and IoT systems.
• Familiarity with Tableau and experience in creating and managing dashboards and reports to provide actionable insights to clients.
• Basic understanding of codebases, with the ability to review and understand software related to deployment, operation, or integration of robotic systems.
• Strong analytical and problem-solving skills to diagnose and resolve technical issues during deployment and support phases.
• Exceptional communication and presentation skills, with a focus on building and maintaining client relationships in a fast-paced environment.

At Simbe, you will be at the forefront of retail innovation, working with cutting-edge AI and robotics technologies to transform retail operations. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers. Join us to be a part of a team that is not only reshaping the future of retail but also offering immense value to our clients worldwide.

Simbe Values: R. E. T. A. I. L.

Result Driven - We are customer-centric and results-driven. We strive to create immense value for our team, partners, customers, and investors. 

Empathetic - We are sensitive and mindful. We support each other in challenging times, both professionally and personally.

Transparent - We highly value open communication internally, and with our partners and customers. We are receptive to feedback.

Agile - We are agile and always eager to learn. We quickly adapt to changes and customer needs.

Innovative - We are bold and innovative, with an intense focus on product design and user experience.

Leaders - We strive for excellence. We are accountable, the best at what we do, and leaders in our field.