Solutions Consultant

Responsibilities

What will you contribute?

You will be part of the Middle East and Africa regional team, and reporting to the Head of Retail Banking, MEA Global Solution Consulting.

The Global Solution Consultants is a global team of highly skilled functional and technical domain specialists with, on average, over 15 years' FinTech experience gained within financial institutions, independent software vendors, consulting firms, technology providers and Finastra. Working with the various Finastra teams (sales, marketing, product management, implementation, customer support) your regional team contributes to the revenue growth at Finastra by bringing innovative solutions to the financial markets in MEA. Your team is supported by a global, 60 person strong, Enablement team, that helps with all technical and back-office aspects of bid management - from the RFP responses, through Central Demo Systems creation and maintenance, to POC test cases configuration and customisation - so that you can spend more time on client facing activities.

Responsibilities & Deliverables:

• Consultancy Expertise:

• As a Solution Consultant for our Retail Banking platform you will be responsible for formulating and leading presales support activity to prospective clients and customers while ensuring customer satisfaction

• Articulate solution feature's benefits, value, and implementation details to clients during presentations.
  • Create solution design documentation - both internally and externally to the customers - which includes data flow diagrams, description of application components and ownership of the functional responses within the RFI/RFP documents
• Ability to conduct discovery sessions to establish credibility with the clients, analysis of the client's needs and position the Finastra product modules appropriately to ease the sales process and optimize the efficiency
• Being able to put proposals together based on the discovery sessions held with prospects and clients
  • Become a functional expert on the Finastra Retail core banking solutions and be able to present the value proposition for the entire solution or specific components thereof.

• Business Acumen:
  • Familiarity with financial software solutions, and impact it has on financial institutions
  • Advises internal and external clients on overall solution architectures and the technology requirements.
  • Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
  • Advises internal and external clients on overall solution architectures and the technology requirements.
• Collaborative Mindset:
  • Strong interpersonal skills to work effectively with teams.
  • Collaborate with sales representatives throughout the lifecycle of the sales campaign, including exploratory meetings, consultative solution selling demonstrations and workshops, and gap analysis to ensure cross-team alignment in customer engagement and produce best-in-class winning solutions
  • Advise on business best practice and technology, mentoring and advising throughout all phases of the sales cycle to ensure world class solution selection
• Work Ethics:
  • Willingness to adapt to evolving technologies and industry trends
  • Striving for excellence and taking pride in your work
  • Showing commitment and self control in achieving goals
  • Being responsible for your actions and decisions
  • Being honest, ethical and dependable
  • Willingness to learn

Required Experience:

• Strong client-focus and professional integrity.
• 3 to 6 years banking solution experience. Experience can be through solution providers, consulting firms or banks.
• Knowledge of competitors in the core banking space.
• Experience in the selection and implementation of a core banking solution within a financial institution is a distinct advantage
• Experience in financial service software consulting or pre-sales support
• Self-driven individual with strong motivation to excel in identified pursuits
• Excellent communication skills (verbal and written) in both English and Portuguese
• Excellent presentation skills & excellent interpersonal relationship building skills
• Ability to travel frequently as needed

If you're enthusiastic about technology, enjoy engaging with clients, and thrive in a dynamic environment, we encourage you to explore this exciting opportunity within our Global Solutions Consulting Team at Finastra!