Solutions Consultant - Asset Architect

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens.

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join the Rightpoint team.

Our Commitment to You

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Rightpoint!

Intro

The Solution Consultant Assets Architect is responsible for the successful implementation of Adobe Experience Cloud products, primarily AEM Assets. A successful implementation involves helping a client understand how an assets strategy can help meet their business goals, then implementing the best solution.

This role requires a proactive, hands-on, results-oriented person with a consultative focus and a deep business process understanding, including the ability to identify gaps and issues in existing processes and systems. The ability to work on assigned project tasks, as well as independently identify other value-added activities is a must. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the configuration to enhance the client experience.

What You'll Do and The Impact You'll Make:

Solution Consultant - Assets Architect will lead and implement new, end-to-end Adobe Experience Manager Assets Implementations and provide training, guidance, and ongoing support of our customer's use of the Adobe Experience Cloud. They will also learn how to use and support the other products in the Adobe Experience Cloud, including Workfront, etc.

• Educating clients and potential clients on Assets strategies and showing how they work with AEM Assets through demos and working sessions
• Training clients on how to use AEM Assets and maintain their system post implementation
• Client and team communication
• Internal and external project reporting
• Gather, understand, and document business requirements
• Platform configuration and project execution
• Managing internal project team, tickets, and development tasks
• Creation of business process workflow
• Scoping new projects and opportunities through product demos and working sessions with clients
• Conduct process improvement exercises with customers on a regular cadence to increase customer adoption and maturity

What We'd Love to See:

• Multiple years of Assets implementation experience as a Consultant, Partner, or System Administrator
• Intimate knowledge of AEM Assets including:
  • Folder structure creation, metadata schema taxonomy development, static and dynamic rendition strategy and management, controlled vocabulary strategy and management, permissions management, workflow management, reporting, asset tagging strategies, asset storage structure, etc.
• Agency experience in a client-facing role
• Technical training experience
• Experience in software development in the agile development process

Some Cool Extras we’d like to see:

• Dynamic Media experience
• Asset and/or metadata migration experience
• AEM Business Practitioner experience
• Experience with Workfront
• Experience with Analytics, Target, and/or SEO
• Provide consulting services dedicated to developing a strategic vision for a Digital Asset Management practice.
• Deliver an actionable roadmap aimed at meeting business objectives, implementing industry best practices, advising on software solutions, and supporting the overall strategic vision
• Provide implementation support to achieve digital asset management initiatives
• Conduct interviews with key user groups/teams, leaders, and stakeholders
• Map out and assess current workflows and processes
• Compare current state against DAM Maturity Model
• Develop a DAM Assessment report compiling findings and optional recommendations
• Review and prioritize gaps, needs, and opportunities from the DAM Assessment
• Gather feedback and refine the strategy and roadmap to ensure alignment with stakeholder needs
• Develop communications and engagement plan

Outcomes

• 30 Days - Ramp up on AEM and other software solutions. Learn the Hoodoo project approach for project management and start new client engagements
• 60 Days - Wrap up client engagements with deliverables and product deployments. Begin new client engagements and contribute to internal initiatives to help the team and business grow
• 90 Days - Expand scope of knowledge through training certification. Continue client projects with new engagements and continued efforts. Help refine and identify new processes within the team
• 180 Days - Help to scope and begin new client engagements. Provide help and mentorship to new team members

Benefits and Perks at Rightpoint

• Flexible PTO – If you need a day off or an extended vacation, take the time!
• Hybrid work environment: Casual and open office or Remote…You choose!
• Great insurance coverage (Multiple Options) and flexible spending accounts
• 401K with Company Matching
• Regular Cultural & Social Events including: Community Volunteer Opportunities, Happy Hours, Team Outings, Intramural Sports, and more
• Monthly WFH stipend
• Continuous Training, Certifications, and Learning Opportunities
• Diversity, Equity, & Inclusion: We care about making Rightpoint a more diverse, equitable, and inclusive organization to bring about meaningful and measurable changes to representation, team member experience, and client engagement. Here's how:
  • Employee Resource Groups (ERG): Our ERGs are created and run by team members who share a common community, identity, or allyship. Right now, our ERGs include Parents, Pride, POC, and Womxn. These groups play a vital role in contributing to Rightpoint’s inclusive environment where all are valued and empowered to succeed
  • Partnerships: Out-in-Tech, POINT Foundation, WomenHack, Girls 

EEO Statement

Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.