Solutions Consultant, Health Insurance

Gradient AI: 

Gradient AI is a fast-growing startup, bringing state-of-the-art Artificial Intelligence (AI) and Machine Learning (ML) solutions to the trillion-dollar insurance industry. Founded in 2018, we have recently raised $20M from top Insurtech investors to continue fueling our growth. Our software-as-a-service platform provides bias-free, data-driven insights, enabling insurance companies to profitably run their business and expand their offerings to underserved people and markets. 

About the role: 

We are looking for a Solutions Consultant to work with our sales and customer service team to drive effective implementations of our predictive analytics AI/ML solutions for underwriting and claims health clients. With a background in Health Insurance / Medical Stop Loss / Employee Benefits, this person will draw on deep domain experience to ensure we ask the right questions, use the best tools, articulate the best value propositions and provide the appropriate context; as well as to ensure the solutions we provide are on-point, value-add, and actionable. 

Key Responsibilities: 

• Support the nationwide Health sales team by directing the development of sales demo environments and presentation materials.
• Arm the sales team with client success stories, KPI analyses, and reports that quantify client ROI
• Participate on sales calls, providing demonstrations of our solutions and technical support for explanations of our products
• Field questions that range from technical understanding of ML models to general understanding of implementation tasks and milestones
• Provide direction on technical aspects of implementations to ensure Statements of Work align with the clients' intentions and our team’s delivery expectations
• Work with our Director of Service to develop and implement client success metrics to measure and enhance service.
• Lead proof of concept (POC) engagements with goal of turning POCs into production clients
• Understand commitments made to clients in the pre-sales process to ensure newly implemented solutions are actionable and delivered as expected

The ideal candidate will… 

• Have at least 5 years' experience in a health underwriting, actuarial, or predictive analytics solution sales environment working in Medical Stop Loss field with a carrier, reinsurer, predictive modeling firm, actuarial, or underwriting.
• Be passionate about bettering the health insurance industry with cutting edge technology
• Subject matter expert is medical stop loss insurance
• Have worked with a sales team and performed client-facing duties
• Have expertise in Excel and, strong experience using PowerPoint or another presentation tool, and familiar with Tableau or a similar BI tool to create reports

A good way to measure your success is.. 

• If the Health Sales team is surpassing individual and companywide revenue targets ($), continues to ask you for support on calls, and is using your reports and client success stories in their sales process
• If the Client Service team is not asking for clarification on contracts after they are executed and assigned
• If the QBR program is adopted by the Client Service team and leading to new Health product development

What We Offer: 

• A fun, team-oriented startup culture.
• Generous stock options - we all get to own a piece of what we’re building.
• Unlimited vacation days.
• Flexible schedule that supports working from home.
• Full benefits package including medical, dental, vision, 401k, and more.
• Ample opportunities to learn and take on new responsibilities.
• We are an equal opportunity employer