Solutions Director

About The Role

Headway is growing fast, and we’re hiring our first Solutions Director to enhance our growth with health plans in 2023 and beyond. Reporting to our Chief Commercial Officer, you’ll collaborate with our Business Development and Product Teams to secure strategic payer partnerships, leveraging product insights to win new business and strengthen existing relationships. This is an exceptional opportunity to own high-impact objectives at a rapidly scaling, mission driven company. 

You will: 

• Conduct client discovery calls in conjunction with Payer Business Development and Payer Success teams
• Strategize with Payer Business Development and Payer Success teams to create customized solutions for new and existing partnerships 
• Draft and deliver presentations on targeted products
• Influence Headway product strategy by communicating insights from payers and work with EPD to develop new features
• Build demo narratives and support ROI analysis
• Support the sales team in fielding technical-related queries
• Consult on integration strategy while also selling our expertise at the tail end of the sales cycle

You will love this role if:

• You have a minimum of 5-7 years of experience in the healthcare space, preferably as a Solutions/Sales Engineer, Solutions Architect, or in similar strategic customer-facing roles
• You bring deep exposure to payer business models and economics, with experience supporting new product launches 
• You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization
• You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
• You are operationally excellent, able to manage a robust sales funnel and large volume of moving pieces without breaking a sweat
• You seek an environment that fosters individual growth through open-feedback and high-autonomy
• You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare

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