Solutions Engineer

SmartBear · Somerville

Company

SmartBear

Location

Somerville

Type

Full Time

Job Description

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite products are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Benefits of this position
  • Advocate proven technology that produces measurable customer results and is continually being expanded with innovative, new products.
  • Work in a collaborative, entrepreneurial environment as a trusted advisor for our internal sales, marketing, and product teams
  • No quotas or cold calling, support technical sales assignments while receiving strong compensation incentives for your valuable technical insights and contributions
  • Provided tools and training to elevate your performance and be an industry and product specialist
  • Exposure to innovative software through webinars, tradeshows, product releases and more as a SmartBear technology thought leader
Responsibilities
  • Develop and deliver product demonstrations for our leading API tools SwaggerHub and ReadyAPI
  • Assist prospects with technical POCs of our products
  • Help Sales qualify a prospect and match our products to the customers’ needs
  • Provide technical troubleshooting to prospects and display the value of our products
  • Respond to product usage questions from prospects via email/chat
  • Provide technical insight for the Marketing team and assist in content creation and presenting on webinars with Marketing
  • Travel to industry events to represent SmartBear and occasionally visit prospects and customers (Up to 10% travel)
  • Respond to functional and technical elements of RFIs/RFPs
  • Convey feature requests and new requirements to the Product Management team
  • Work with the Customer Adoption team to help technical onboarding of key clients
  • Learn new technology quickly and independently
  • Train new Sales team members on values of our products
Qualifications
  • Technical degree or related experience
  • 2+ years of experience presenting and/or working with technical concepts
  • API Documentation or development experience
  • Experience working with API test automation and related tooling
  • Worked directly with customers or internal clients to resolve technical problems
  • Development experience in one or more of the following languages – Groovy, Javascript, or Python
  • Experience in software development, quality automation, performance monitoring, or other software quality related fields is great to have
  • Ability to travel (no more than 5% of the time)
  • Authorized to work in the United States

Why you should join the SmartBear crew

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off .
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know

  • Our main goal at SmartBear is to make our technology-driven world a better place. 
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India. 
  • We’ve won major industry (product and company) awards including best places to work
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 
 
#LI-AS
Apply Now

Date Posted

09/20/2022

Views

6

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Senior Machine Learning Engineer - Modulate

Views in the last 30 days - 0

Modulate is seeking talented engineers to join their Machine Learning Team The role involves developing audio machine learning technology focusing on ...

View Details

Senior Engineer I/II, Computational Biology - Tessera Therapeutics

Views in the last 30 days - 0

Tessera Therapeutics is pioneering Gene Writing a new biotechnology designed to offer scientists and clinicians the ability to write small and large t...

View Details

Radiation Optics Engineer - Commonwealth Fusion Systems

Views in the last 30 days - 0

Commonwealth Fusion Systems is seeking a Radiation Optics Engineer to work on the SPARC project which is a firstofitskind fusion power plant The role ...

View Details

Senior Automation Engineer I - Generate:Biomedicines

Views in the last 30 days - 0

GenerateBiomedicines is a new kind of therapeutics company that pioneers Generative Biology to create breakthrough medicines where novel therapeutics ...

View Details

Principal Software Engineer - Generate:Biomedicines

Views in the last 30 days - 0

GenerateBiomedicines is a new kind of therapeutics company that pioneers Generative Biology to create breakthrough medicines They have built a machine...

View Details

Senior Software Engineer I, DevOps - Generate:Biomedicines

Views in the last 30 days - 0

GenerateBiomedicines is a new kind of therapeutics company that pioneers Generative Biology to create breakthrough medicines They have built a machine...

View Details