Solutions Engineer

About BeyondTrust

BeyondTrust is the worldwide leader in Privileged Access Management (PAM), empowering organizations to secure and manage their entire universe of privileges.  Our integrated products and platform offer the industry's most advanced PAM solution, enabling organizations to quickly shrink their attack surface across traditional, cloud, and hybrid environments.
Learn more at  www.beyondtrust.com.

Job Summary

The Solutions Engineer primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. They use in-depth product knowledge to provide technical expertise to sales teams and the customer through sales presentations and product demonstrations.  The SE also assists the sales teams in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.  Additionally they may create detailed design and implementation specifications as well as POC for complex products/solutions.   May provide consultation to prospective users and/or product capability assessment and validation.   

Essential Duties and Responsibilities 

• Promote sales to new and existing clients 
• Assess client’s needs and resources and recommend the appropriate solution 
• Deliver sales presentations and product demonstrations 
• Utilize sales/marketing software packages – use customer relationship management software, including Salesforce, to support sales 
• Provide guidance to potential customers based on need and requirements 
• Drive proof of concepts 
• Assist pre-sales team in the design, planning, and implementation of BeyondTrust Solutions
• Provide consultative support for pre-sales, partners and customers on BeyondTrust solutions.
• Present at trade shows, seminars, and oversee internal demonstration facilities.

Requirements

• Bachelor’s degree in technology / Information Systems or related field, or relevant work experience
• 2+ years of experience as a pre-sales engineer and/or support engineer 
• 3+ years of experience working for software vendors 
• Ability to highlight product differentiators against competitors 
• Prior experience with incident response (malware, DDOS attacks, data breaches) 
• Prior experience presenting security products at trade shows and security conferences 
• At least 2 years of work experience supporting Microsoft Windows environments, including Active Directory, NTFS, Authentication/Tokens, registry keys, hardening, DNS, DHCP, Cluster, Load balancing, Microsoft Exchange, etc. 
• Working knowledge of the Unix/ Linux operating system; must be able to install and troubleshoot network connections, least privilege, audits, etc. 
• Ability and willingness to travel up to 50% 
• Working knowledge of VMware and Hyper-V virtual environments 
• Prior experience demonstrating security products and conducting PoCs preferred

Desirable Skills but not Required

• Certifications: CISSP, MCSE, GWAPT, CCFE, CPT, CEH, and ITIL a plus 
• Building, supporting and selling security solutions experience preferred  
• Experience with, or the working knowledge of BeyondTrust products a plus.  

A Note on Covid-19

It’s paramount that you feel safe and secure throughout our hiring process and, if successful, as you onboard into the business. In response to the current Covid-19 pandemic, whilst the majority of our offices remain open, we are recommending that our employees work from home where possible. All of our interviews are taking place virtually over Microsoft Teams or Zoom and we are onboarding all-new global hires on a remote basis.

We understand that the world of work is evolving and we are a company that prides itself on our adaptability and ability to provide an inclusive and flexible environment that embraces all team members regardless of whether they are based in one of our offices or at home.

BeyondTrust is an EEO/AA/Disability/Vets Employer and an equal opportunity employer, offering a competitive salary with excellent benefits. We welcome all candidate applications who meet the minimum qualifications listed above.

What truly makes BeyondTrust special are the people – people who keep the culture strong and make working here exciting, rewarding, and ultimately fun!

Search @beyondtrust and #beyondtrustlife on Twitter and LinkedIn to find out more.