Solutions Engineer

About WorkOS:

WorkOS is a developer platform that helps make apps enterprise-ready. We build tools and services for developers to help them implement features like Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs. We're a fully-distributed team with employees across US and EU time zones. We're well-funded, having recently raised an $80M Series B. Our fast growing customer base includes thousands of rapidly growing SaaS companies like Webflow, Vercel, Brex, PlanetScale, Loom, and Drata.

About the role:

As WorkOS is a technical product made by developers, for developers, the Solutions Engineering team is critical to every step of the customer experience — from demoing to integration. As an experienced Solutions Engineer, you will work with teams at a range of high growth companies. This role is best suited for someone who is a seasoned solutions engineer, empathetic, strong communicator with technical concepts, loves solving problems and is excited to help build out the team.

Responsibilities

• Develop proof of concept applications built with the range of WorkOS products, present technical demos, and help WorkOS customers make the most of their integration
• Collaborate with engineers, product managers, and technical leaders evaluating and utilizing WorkOS to understand their needs
• Provide structured feedback and work closely within the Developer Success and Engineering teams
• Design solutions that solve critical business challenges for a variety of companies
• Manage relationships with enterprise customers

Qualifications 🌟

• 7+ years experience working in a similar customer-facing solutions engineering role (solutions architect, or sales engineer)
• Expertise with identity management and authentication use cases for B2B applications
• Experience working in the sales lifecycle and driving outcomes for customers
• Great communication skills, comfortable explaining complex concepts to both technical and non-technical audiences
• Interest in solving open-ended business problems with a combination of technology and creative thinking
• Experience in development and software architecture patterns, able to understand how a wide variety of technologies and systems interact with each other
• Quick learner and relentlessly inquisitive
• Technical background