Solutions Engineer

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How you'll add value:

• Maintain an expert status on all Restaurant365 features and partnering platforms 
• Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap 
• Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition 
• Setting up and maintaining demonstration platforms for existing and new features 
• Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions 
• Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds 
• Training the sales team on product knowledge and new features 
• RFP assistance for sales team 
• Consult marketing from an R365 product and partnering product knowledge standpoint 
• Perform webinars for marketing and sales purposes 
• QA of newly released features delivering feedback to the product team 
• Other duties as assigned 

What you'll need to be successful in this role:

• Understanding of intermediate accounting principles 
• Expert in restaurant finance and/or operations, preferably both 
• Excellent written and verbal communication skills 
• Excellent presentation skills 
• Knowledge of and prior use of restaurant software systems is a plus 
• Minimum of five years of proven work experience in customer service or sales  
• Experience in a SaaS environment is a plus  
• Willingness to travel 25% of the time 

R365 Team Member Benefits & Perks

• This position has a salary range of $75,625-$105, 875 (+Commission). The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives