Solutions Engineer

Are you ready to join an exciting health tech startup revolutionizing the healthcare industry? Turquoise Health is looking for a talented Solutions Engineer at Turquoise Health with deep SQL skills, a passion for customer interaction, data-driven solutions, sales engineering, analytics, and products that spark joy for users. You’ll query and analyze Turquoise Health’s transparency data to collaborate with the Product team to enhance our product suite and build features from the ground up. You will also be a trusted advisor to our customers, guiding them through the intricate world of healthcare pricing data. Your expertise in our Hospital Rates Database and Payer Rates Data Warehouse will empower customers to fully understand and leverage price transparency data. You'll have the opportunity to create data-driven solutions, expand product adoption, and actively contribute to our data product roadmap. We’re looking for the right balance of big thinker, revenue cycle subject-matter expert, and data analyst to push the bounds of what is possible within Turquoise’s product stack. 

Below is a list of ideal qualifications for the Solutions Engineer role, Don't meet every single one of them? That's okay! Studies show that members of underrepresented groups are less likely to apply for a position unless they meet 100% of the qualifications listed. We encourage everyone to apply for all open roles. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Responsibilities

As a Solutions Engineer, you'll…

• Be the go-to expert, partnering with customers to understand their data and reporting requirements, and effectively translating them to our engineering team
• Work hand in hand with the Product Team, Data Scientists, and Software Engineers, ensuring customer feedback drives our product development
• Tackle critical business and infrastructure issues through ad hoc analysis, insightful requests, and data extraction
• Deepen your understanding of Turquoise’s product suite and customer use cases to find new opportunities for product builds
• Undertake special projects from the Product, Sales or Customer Success teams to ideate on features, push forward active deals and strengthen customer relationships
• Guide customers in migrating our data to their platforms and tools, adapting to diverse local environments
• Provide comprehensive analytics support, empowering customers with self-service tools and resources to access data
• Seek and prioritize technical feedback by engaging with customers

Requirements

What you bring to the Solutions Engineer role:

• 3+ years of experience in revenue cycle, healthcare consulting, or healthcare employer benefits in a technical/analytical role
• In-depth knowledge of payer-provider contracting, hospital revenue cycle and factors contributing to the cost of healthcare
• Strong SQL skills are a must. Experience with other analytical languages and BI tools is a plus. 
• A high standard for quality assurance of your own work product and the work product of other members of the team
• Ability to dive deep into massive datasets that may change significantly each month
• Your analytical, problem-solving, mathematical, and creative thinking skills will be instrumental in driving impactful solutions
• Excellent organizational and communication skills to work well both with internal stakeholders while also having the ability to create strong customer relationships
• A drive to put out consistent high quality/accurate work at a fast pace 
• Communication and collaboration skills across seniority levels and functions.

Benefits

• Competitive pay with equity options
• Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
• Company-sponsored disability & life insurance
• Unlimited PTO
• 401(k) + 4% Matching
• Fully remote work + flexible working hours
• $750 work-from-home setup budget 
• Paid quarterly in-person co-working weeks
• Quarterly $150 co-hanging stipend to meet up with coworkers
• Monthly $100 health and wellness benefit
• Generous paid family leave

Salary

The salary range for this full-time position is $125,000-$145,000. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (they are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.