Solutions Engineer

Zentro is one of the fastest-growing internet service providers in the country, and we’re not about to stop there.

We’re putting the corporate giants on notice by providing residential and business customers with remarkably fast, exceptionally reliable internet service for less. And we’re doing it all with uncommonly responsive customer service and technical support — something the other guys can only manage in their dreams. Maybe.

READY TO BECOME A ZENTRO PRO?

Keeping internet connections up and running all day every day is kind of a big deal, and our people are proud to be doing it. Some might consider us the unsung heroes of the digital age. That’s what we think of ourselves anyway. Every person and every role here is important, and the positive energy you bring to work with you has tremendous value.

Zentro Pros come to work every day excited to make an impact. If you have an entrepreneurial spirit like we do, a strong work ethic, and a common-sense style to conducting business, there’s no doubt you’d fit right in. Zentro leadership also places great value on initiative, rewarding employees who exceed goals and expectations. So, if you’re a real go-getter, you’re definitely going to get noticed.

A COMFORTABLE PLACE TO DO YOUR BEST WORK

It’s no secret – happy people do better work. So we proudly provide a pleasant, highly functional work environment where our Zentro Pros can find their center and excel. Our headquarters is presently situated in Chicago’s burgeoning West Loop tech hub, surrounded by fast-growing technology companies of all kinds and sizes. We’re a short distance from public transportation, not to mention a growing variety of Michelin-rated restaurants, entertainment venues, and the Fulton Market District. With a job here, work is only the beginning.

A SOFT SPOT FOR THE PEOPLE WE SERVE

Zentro is proudly committed to playing an important role in the communities we serve. We’ve even partnered with large municipalities (like the City of Chicago) to provide free Wi-Fi to parks and beaches. It’s all about keeping people connected wherever they go. But, seriously, enough about us…we’re really excited to learn more about YOU!

ABOUT THIS ROLE

Zentro is experiencing tremendous growth and have an immediate need for a collaborative, self-motivated Pre-Sales Network Systems Engineer OR Network Architect to partner with our Account teams to provide pre-sales technical systems engineering support for our MDU partners. This position will focus specifically on our building wide service and building wide managed WiFi solutions. The Systems Engineer is a critical component of the Zentro Engineering team with the key responsibility of acting as a trusted advisor for our customers to gather requirements and identify opportunities with existing and new customers.

Preferred Locations: Remote, Atlanta, Chicago, Tampa Bay, Orlando

Responsibilities:

• You will partner with the Zentro Account Managers to understand customer pain points and design solutions and support Zentro product presentations of Zentro building wide WI-FI networking solutions including Zentro Access Points and PoE switches.
• This role will be focused on acting as a trusted advisor to our customers to understand their business requirements for Zentro Wireless. 
• You will conduct product demonstrations, architect, design and propose Zentro building wide wireless solutions including our POE switches, Access Points and WIFI for IoT, and management software.
• Collaborate with Engineering and Deployment teams to validate customer proof-of-concept setups, network designs, and network deployments using new products and features
• Put together design guidelines and recommend improvements to customers for the networks they support.
• Provide input on process and design changes that will improve deployment and services. 
• Partner with Sales Team to respond to RFP/RFQs
• Provide feedback to Product Management and Engineering
• Keep up to date on competitive solutions, products, and services

Preferred Qualifications

• Expert level experience with 802.11, routing and switching including L2/L3 protocols.
• You possess expert level experience in design and deployment of Wireless network solutions including Access Points, and Wireless LAN Controllers (WLC)
• Demonstrated work experience as either a Sales Engineer, Solutions Architect, Pre-Sales SE or Network Consulting Engineer preferred.
• Expert knowledge in 3 or more the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, VxLAN, Multicast, Spanning Tree, 802.11x, NAC/Identity Solutions
• Good understanding of the competitor technology landscape - Cisco, Juniper, Aruba, Ruckus
• Expert level knowledge of industry standard CLI preferred

Compensation

• Salary: $70,000-$85,000 annually + bonus opportunities
• Health and Dental benefits; paid vacation, sick leave, and holidays; 401k, and more great perks.