Solutions Engineer

As a solutions engineer, you will work at the intersection of sales and engineering to help us solve customers’ most pressing problems with unstructured image and video data. In this role you will work coactively across the sales, engineering, marketing, and customer success teams to build repeatable processes, as well as guide the sale and adoption of Coactive’s products. You will leverage your understanding and empathy to support the strategic and technical needs of customers across the sales and customer lifecycle. 

What you’ll do:

• Provide technical support for sales and implement a system for communicating product feedback.
• Create and deliver enterprise-grade technical materials to support sales (e.g., video tutorials, documentation, vertical-specific demos, etc.) 
• Lead and execute successful customer Proof-of-Value engagements 
• Design and lead technical workshops for potential new customers
• Support internal teams (e.g., sales, product, engineering, marketing) by serving as an advocate for prospects  and provide feedback from field engagements
• Maintain clear documentation and processes to facilitate repeatable and effective collaboration
• Occasional travel to prospect on-sites and conferences 
• Handle security questionnaires and/or manage outsourced vendors
• Shape best practices and company culture as we grow

What we look for:

• BS (or higher) in Computer Science or related fields, or equivalent experience
• Experience providing technical guidance/support during sales calls and business development discussions, and as needed for addressing product usage needs and issues
• Experience developing pre-sales materials and enthusiasm for operating as a mentor/educator for other Solutions Engineers and/or Account Executives 
• Knowledge of and experience with leading customers to solutions that provide value and grow usage of enterprise products
• Ability to create tooling to enable non-technical pre-sales teams
• Ability to adapt to change in a fast-paced startup environment, especially with regard to designing and implementing valuable solutions
• 2+ years of enterprise sales experience preferred 
• Experience with data infrastructure and/or ML tools is a plus

What you can expect from us:

The estimated annual base salary for this position is between $125,000-$156,000.* 

At Coactive, cash salary is only one part of our total compensation package. Other benefits for this position include, but are not limited to:

• Market leading equity grants
• 100% medical, dental, & vision coverage for you
• Medical, dental, & vision partially covered for your dependents
• Unlimited PTO
• A workspace allowance 
• Social events ranging from book clubs, happy hours, and hiking to board game nights and games of Mario Kart.

Further, you can expect a supportive work environment from us. We build products, but we develop people.

*Actual pay is dependent on an individual candidate’s professional background, experience, skills and qualifications, as well as market demand and business demands. This pay range is subject to change and may be modified in the future. The salary, other compensation, and benefits information is accurate as of the date of this posting.