Solutions Engineer

Solutions Engineering at Merge

As a Solutions Engineer, you will be responsible for all technical activities with current and prospective customers while they integrate with Merge, including building out proofs of concepts, problem-solving, leading training, and giving demos. You’ll work closely with engineering and platform teams to prioritize customer feature requests, squash bugs, and help strategize on our product roadmap. Projects you’ll work on as a Solutions Engineer will be high value and high impact, with increased levels of internal and external visibility. 

Responsibilities:

• Lead as the key technical contact for customers and partners as they integrate with Merge
• Take ownership of customer relationships and ensure a seamless developer experience
• Work with engineering and platform teams to highlight any product improvements based on customer insights
• Onboard new customers by providing technical demonstrations and training
• Create the foundation for a successful and rapidly growing solutions engineering team!

Experience:

• 2+ years in solutions engineering, sales engineering, or software engineering
• Computer science background or other technical/quantitative orientation
• Strong verbal and written communication skills
• Strong work ethic, goal-oriented, and great attention to detail
• Prior startup experience is a plus

Compensation

• The cash compensation range for this role is $100,000 - $140,000.
• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.

Benefits:

• Unlimited PTO + 10 company holidays
• Quality health, vision, and dental insurance
• 401K Plan
• $200 one-time home office stipend
• Free dinner when working past 7pm