Solutions Engineer

Graylog : Empowering Threat Detection Investigation & Response Solutions with Cutting-Edge Technology

Graylog specialises in delivering top-notch Threat Detection Investigation & Response (TDIR) solutions backed by our latest addition the Graylog API security platform. As a renowned centralised log management (CLM) and Security Information Event Management (SIEM) provider we offer unparalleled fast and efficient log analysis capabilities in critical areas such as security compliance operations and DevOps.

Our enterprise solution enables organisations globally to capture store and analyse terabytes of machine data in near-real time while our open-source product has been deployed in more than 50000 installations worldwide empowering individuals and small teams to perform basic log consolidation analysis and search functions at no cost.

We're a remote-friendly company with locations in Hamburg Munich London Boulder and headquarters in Houston TX. If you live near an office and want to be part of said office great.  Nearish to an office and want to have the ability to hot desk? No problem and if you're not near an office and wish to work remotely all good!

Recent achievements for Graylog have been inclusion in the 2021 Deloitte Technology Fast 500™ we took home two of the most prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023 and 2024 has seen us take home gold and become the Globee Winner for Security Information & Event Management and the 2024 Globee Winner for Threat Hunting Detection Intelligence and Response.

Who we’re looking for;

As our sales and solutions engineering teams continue to grow we’re recruiting a Solutions Engineer to support our sales team and customer engagement initiatives. As a Solutions Engineer here at Graylog you will be promoting our solutions to new and existing clients.

Our Solutions Engineers have a unique blend of technical sales acumen and as such will have the ability to deliver technical sales presentations and product demonstrations and bring to life the value Graylog will provide to our customers.

You will cover and support our accounts throughout the US mid-market (chip in elsewhere as necessary) and have the opportunity to leverage the brand name of an open-source software solution that is deeply embedded within the IT systems community.

You will report to our VP of Customer Solutions based in the US.

Additional responsibilities will include but are not limited to;

• Assess client’s needs and resources and recommend appropriate Graylog and complementary solutions.

• Assist the pre-sales team in the design planning and implementation of Graylog into customer environments.

• Scope required professional services engagements.

• Present at trade shows and seminars and oversee internal demonstration facilities.

• Act as the voice of the customer to drive future enhancements to Graylog.

• Help in researching and developing new products.

Your background and experience will look like;

• 1+ years of experience in pre-sales sales engineering solution consulting sales or equivalent experience working for a global security software vendor.

• Building supporting and selling security solutions experience preferred.

• Ability to highlight Graylog product differentiators against our competitors in the Centralized Log Management SIEM API Security and TDIR market.

• ElasticSearch Splunk LogRhythm or other log management/ SIEM platform experience advantageous

• Prior experience presenting security solutions at trade shows and security conferences.

• Ability and willingness to travel up to 20%

A little bit about you;

• You have unwavering personal integrity and work ethic.

• You are a team player and excel individually as the situation dictates.

• You ask “how we can not why we can’t”.

• You have a sense of humour.

• You are passionate optimistic and energetic.

• You have an insatiable thirst for knowledge and improvement and the desire to grow in your role and with the company!

• You enjoy keeping up to speed on the latest Cyber Security and Software trends… you work relentlessly to be innovative and stay relevant for the benefit of our customers partners employees and company.

• You evoke inspiration in those around you and encourage them to create their best work.

• You always work for the best interest of the team.

• You are proactive a tenacious self-starter to the core.

• You graciously give and receive feedback.

Just some of the reasons why to join Graylog;

• Opportunity to work with a globally distributed and diverse team

• Grow and develop professionally and personally in a fast-growing environment

• Choice of latest equipment to help you succeed

• Monthly allowance to support your commute costs and support outfitting your work-from-home environment

Here at Graylog you'll find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available.

Our values;

Openness - As a global company we encourage our people to bring their backgrounds ideas and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community.

Collaboration - Through mutual respect trust and candid communication across all teams we deliver the best ideas and results.

Useful Innovation - We take calculated risks to find new ways to innovate. By continuously improving ourselves processes and technologies we deliver the best solution for our customers.

Ownership - As owners we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust.

Do the Right Thing! - Comfort and safety come from knowing that everyone will do the right thing even when nobody's looking.

For further information please submit an application and a member of the Graylog People Team will be in touch.