Solutions Engineer, Enterprise

Ready to be a Titan?
The ideal Enterprise Solutions Engineer (SE) candidate must be a hungry self-starter with a proven track record in sales and knowledge of technology. Must be able to explain complex information and concepts in simple to understand and practical business context. The candidate will be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must possess strong presentation skills and be able to communicate professionally verbally as well as in written communication.

What you'll do:

• Partner with the Enterprise Sales team to manage complex sales cycles and lead custom product demonstrations based on a solid understanding of the client’s business processes and workflows

• Analyze and provide objective feedback for Account Executives if customers are compatible with the recommended product and/or features

• Reposition customer objections by providing creative workflow solutions based upon a deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition

• Create clear documentation and approach for delivery to the implementation team 

• Maintain and update industry-specific scripts for the internal team to use during demos

• Respond to functional and technical elements of RFIs/RFPs

• Collaborate with cross-functional teams to share consumer insights

• Document product gap data and share with key stakeholders in R&D 

• Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners

What you'll bring:

• 4-6 years experience in a Sales or Solutions Engineer Role 

• Proven track record of success at previous companies

• Experience and familiarity with our products and line of business a plus

• Solid knowledge of Accounting a plus

• Comfort with APIs / Integrations a plus

• Natural ability to think and act proactively to address roadblocks and issues

• Strong communication skills to work effectively with a group of people

• A desire to constantly learn and apply these learnings into your day to day

• Required Travel Expectation: 30-50%

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $119,700 USD - $136,300 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.