Solutions Engineer (Foster City, CA)

As customers continuously push the envelope for ways to extract value from data, Alluxio is driving innovation in data access and management for large-scale distributed systems. Alluxio is charging full steam to help customers navigate digital transformation. Venture-backed by Andreessen Horowitz, Hillhouse Capital, and Seven Seas Partners. Alluxio was founded at UC Berkeley’s AMPLab by the creators of the Tachyon open-source project.

Alluxio data orchestration platform is a new layer between storage and compute engines. This new data layer serves data to large-scale analytics and AI in any cloud across clusters, regions, clouds, and countries, providing simplified data access to files and objects. Features like intelligent caching, unified namespace, and data management provide agility and cost efficiency to customers in financial services, high-tech, retail, and telecommunications.

Alluxio is trusted by Meta, Uber, Tencent, Tiktok, Alibaba, Expedia, Rakuten, Microsoft, Walmart, and more! Please review Wikipedia to learn more about us! Join our world-class team of empathetic, enthusiastic, and creative people who can work on some of the toughest big data problems.

About the Role: 

As a Solutions Engineer at Alluxio, you will play a pivotal role in driving the technical success of our engagements with enterprise customers. Reporting to the Solutions Engineering Manager, you will work closely with sales teams, helping to understand customer requirements, design solutions, and ensure successful implementation of Alluxio’s products. This role requires a blend of technical expertise, customer-facing skills, and the ability to navigate complex data environments.

Key Responsibilities:

• Technical Sales Ownership: Lead the technical sales process for numerous customers day to day, from introductory meetings through proof of concept and all the way to close.
• Team Collaboration: Work closely with the Solutions Engineering Manager and internal teams to execute pilot projects and POCs with customers and prospects.
• Hands On: Building, owning, driving PoC processes in multi-technology environments and have the ability to influence and get buying decisions on new technology solutions.
• Solution Design: Understand customer requirements and design tailored solutions that leverage Alluxio’s capabilities to meet their specific needs.
• Customer Training: Conduct training sessions and workshops to educate customers on Alluxio's business value and best practices for using Alluxio’s products.
• Technical Pre-Sales: Partner with sales teams to provide technical expertise during the pre-sales process, including conducting product demonstrations and presentations.
• Feedback Loop: Gather customer feedback and collaborate with product management and engineering teams to drive product improvements and innovation.
• Domain Expert: Stay current with industry trends, competitive landscape, and emerging technologies to effectively position Alluxio’s solutions.
• Technical Documentation: Documenting best practices and lessons learned to create a repeatable, scalable Solutions Engineering organization. (Including discovery calls, PoC Scoping, Business Value Assessment, Business Value *Realization as well as driving Mutual Success plans with prospects.)

Qualifications:

• 5+ years of experience as a hands on solutions engineer, supporting all phases of technical sales cycle.
• Intermediate/Expert Level Linux/Networking/Storage knowledge required.
• Hands-on experience with distributed systems Hadoop, Spark, Presto, HDP, CDH.
• Hands-on knowledge of Orchestration frameworks like Mesos, Kubernetes.
• Strong problem-solving skills, with the ability to triage and troubleshoot complex distributed system issues.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to diverse audiences.
• Familiarity with modern sales methodologies and a customer-centric approach to solution design.
• BA/BS in Computer Science, Engineering, or a related field; an advanced degree is a plus.
• Familiarity with Java/Python.
• Background in Data Pipelining and Data Analytics.

Alluxio is committed to fostering a diverse and inclusive workplace. We are proud to be an equal opportunity employer and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

The base salary range for this full-time position in the United States is $180,000 - $220,000 OTE, subject to standard withholding and applicable taxes. All candidates will also receive equity (stock options) and access to a comprehensive benefits package. The base salary range reflects the minimum and maximum target for candidates across all US locations. The specific compensation awarded will be based on factors such as work location, skills, experience, and relevant education or training. Our Recruiting Team or Hiring Manager will provide more details about the specific salary range during the recruitment process.