Solutions Engineer I

Founded in 2010, CLEAR’s mission is to create frictionless experiences. With more than 12+ million members and hundreds of partners across the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - making everyday experiences easier, more secure, and more seamless. Since day one, CLEAR has been committed to privacy done right. 

As a Solutions Engineer I, you will be responsible for ensuring our partners successfully integrate with our platform, following CLEAR and industry best practices. You will work across the Growth, Product, and Engineering teams to develop a deep understanding of the problems our partners are facing and influence how we’re building our platform for scale. We’re looking for a candidate with a strong technical background who is looking to have a direct impact on customer and developer experiences.

What You Will Do:

• Develop code samples, prototypes, and reference applications to demonstrate best practices and minimize customer development time, across a variety of languages and frameworks
• Support customers throughout the onboarding and integration process, assisting with common coding issues and patterns or troubleshooting, while creating reusable documentation and collateral to help scale the team
• Act as the internal and external expert in the integration and usage of the CLEAR identity platform
• Regularly collaborate across Product, Engineering, and Marketing to incorporate customer feedback and suggestions 
• Earn trust across the Growth team by building a strong reputation as a subject-matter-expert and customer advocate, brainstorm new features and use cases with the Product team, or talk through the latest tools, patterns, and standards with the Engineering team

Who You Are:

• 1+ years of experience preferred
• Bachelor or Master engineering degree in CS/CE/EE/ME or equivalent experience in a software development or technical sales role
• Experience with one or more full-stack technology experience, including web or mobile front-end and supporting back-end(s)
• Basic understanding of the full SDLC, common application architecture patterns, and experience with developer tooling
• Excellent communication skills, able to distill technical details to layperson terms

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