Solutions Engineer II - Experience Management

What we're looking for

As a Sales Solutions Engineer you will provide pre-sales technical/functional support to prospective clients and customers while ensuring customer satisfaction. In addition to supporting the sales team in pre-sales conversations, you will collaborate with product, marketing, legal, and security and customer success. 

You will

• Support our prospective clients and New Business Account Executives throughout the sales cycle by translating features into value drivers for their business
• Understand prospect challenges and provide guidance on how Momentive solutions can solve these complex business problems
• Provide functional and technical expertise in the pre-sales phase, including knowledge of Momentive's platform, APIs, Mobile SDKs and additional solutions
• Respond to RFPs/RFIs and custom Security Reviews
• Be a customer advocate internally while working with other teams including Product, support, engineering, and sales
• Provide training to improve product knowledge and demo abilities
• Collaborate on multiple sales wide initiatives such as trainings, webinars and more
• Develop working knowledge of the competitive landscape and become an expert in the CX and Feedback collection space

You have

• 3+ years experience as a Sales Engineer or equivalent role, with a focus on SaaS
• A curious and inquisitive mind, with an interest in exploring new programs and integrations
• A technical background with experience working with APIs, HTML & CSS, and some Javascript
• Experience delivering SaaS demonstrations and writing technical business documentation like workflow diagrams, proposals, RFPs and RFIs

Who we are and what we do

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.

What we offer our employees

Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, benefits, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel. 
In addition, we've won multiple Culture and Employee awards, including Comparably's Best Workplace for Women and Diversity and Best Company for Perks and Benefits and Work-Life Balance, and received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, and our annual holiday refresh.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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