Solutions Engineer - North America

About the Role

Xage is looking for Solutions Engineer to lead our technical interests with customers and partners. The responsibility of this role is to work with customers and partners to design winning solutions as part of the pre-sales cycle enabling Xage to accelerate customer acquisition and achieve sales goals. Work creatively with customer and internal stakeholders to define technical solutions that meet customer use cases and requirements using a combination of internal and in some cases 3rd party software/hardware/tools. Create and present detailed technical and business proposals demonstrating how Xage addresses customer challenges including solution architecture, use case description, and deployment schedulesRepresent Xage at industry events and conferences including occasional speaking engagements. Identify gaps in product functionality and flexibility and proactively work with product management and engineering organizations to address these gaps using a combination of internal R&D and technology/product partnerships.

About Xage

Cyberattacks on critical infrastructure, government, and private enterprises are at an all time high – and only growing more urgent by the day. Xage is a global leader in zero trust access and protection at the forefront of solving this pressing issue. We are pioneering a secure tomorrow by empowering organizations worldwide to connect anyone to anything, while delivering unparalleled defense against every cyber threat. 

We have built tremendous momentum across governments and commercial enterprises around the world, and it’s just the beginning. Recognized by Forbes as one of America’s Best Startup Employers, Xage prioritizes creativity, collaboration, and innovation in pursuit of our mission. We are headquartered in Palo Alto, CA and have global teams across North America, EMEA, and APJ .

We’re passionate about solving problems that have positive, real-world consequences for the lives of everyday people. We hope you’ll join us in the fight against cyberattacks and safeguarding critical infrastructure.

Perks 

Competitive salary and equity

Full health, dental, vision insurance

We will process visa transfers and immigration 

Work with founders and executives closely and participate in all aspects of company building

Early stage opportunity in a massive sized market with proven traction and growing rapidly

Recognition & Momentum

Xage Security has experienced explosive growth and received numerous awards and recognition, including:

Named by Forbes one of America’s Best Startup Employers 2024

$17 million contract awarded by U.S. Space Force’s Space Systems Command (SSC) to offer its zero trust access control 

Named in Gartner research on topics including Cyber-Physical Systems Protection Platforms, Zero Trust Network Access, and Remote Privileged Access Management

Named in Forrester research on Operation Technology Security Solutions

Named a 25 Hottest Edge Security company by CRN 2023 

Named a Top 10 Security Solution in the CRN Internet of Things 50 list 2024

Named Industrial IoT Innovator of the Year in 2023 IoT Breakthrough Awards

SC Awards “Best Identity Management Solution” finalist 2022 

ISO 27001:2022, IEC 62443, and FIPS 140-2 Certified

About you

• Demonstrated hands-on technical knowledge and experience working with industrial networking solutions, industrial control systems, or cybersecurity solutions (e.g. identity and access management or segmentation).
• Demonstrated success in creating winning solutions and proposals that result in customer wins and exceeded sales goals.
• Demonstrated success forming technology solutions and system integration partnerships in industrial verticals.
• Experience and understanding of the operational requirements of utility companies, oil & gas operators, renewable energy operators, and/or transportation operations.
• Experience with product or service delivery with Identity and Access Management solutions.
• Deep understanding of IT and OT network communication protocols.
• Knowledge and understanding of various security control frameworks (e.g. IEC62443, NERC CIP, NIST, NCSC CAF).
• Strong experience with Windows, Active Directory, LDAP with knowledge of UNIX/Linux systems.
• Ability to communicate & present to a range of technical and executive stakeholders.
• Excellent architecture life-cycle design and documentation skills.
• Experience with the application of threat modeling or other risk identification techniques.
• Knowledge and experience in cybersecurity assessments for both OT & IT security.
• Knowledge of Perdue Reference Architecture.

What you need to succeed?

• Bachelor of Science or higher in Engineering or other technical discipline.
• Minimum of 5 years of experience with networking, industrial automation, or security solutions.
• At least 5 years of experience working in or with field sales organizations.
• Senior roles in technical field roles preferred.
• Strong experience in technical pre-sales support of cybersecurity solutions for industrial operations/ critical infrastructure.
• Experience responding to functional and technical elements of RFIs/RFPs.
• Conduct and Ensure success of customer proof-of-concepts (POCs).
• Strong presentation skills as well as the ability to build and present high quality product demonstrations to both technical and executive audiences.
• Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions; excellent leadership and consensus building skills.
• Strong understanding of cybersecurity concepts focused on access management in OT landscapes to meet functional, technical, and regulatory requirements.
• Prior experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions preferred especially in the IAM or remote access space.
• Experience in Operational Technology is a plus.
• GICSP, CISSP or SANS certification preferred.