Solutions Engineer (Pre-Sales), fully remote (f/*/m) - USA

Location: As this role is required to work with our customers during their standard business hours in the USA, and attend events and conferences on our behalf as we expand in the US market, we'll only consider applicants based in the USA for this role 🇺🇸

Language: We operate internally and externally in English (US)

Hours: 40 hours per week for full-time. You're free to choose your own hours as long as there's some overlap during the daytime of our CET team for meetings and other internal culture events

Part-time options: We'll consider part-time options for this role, please mention what you're looking for in your application

Level: Mid-to-Senior level (4+ years)

Salary: Starting at $91,480 — $114,350 for full-time (Plus commission up to 20%), total on-target earnings (OTE) of $109,776 - $137,220

Commission details: Commission is paid quarterly, and guaranteed in the first quarter to cover the ramp-up period

Note: We've defined a salary range for this role based on the level of initiative and experience we're looking for. This isn't the “limit” and there's room for you to grow at Frontastic.

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You'll be part of our growing Sales team — as the technical pillar of our sales team, supporting us in distributing Frontastic. You'll work closely with the developers of our partners and potential customers, convincing their technical decision-makers and making sure that our solution scenarios fully meet customer needs.

• You demonstrate the Frontastic platform (architecture and functional scope) and participate in follow-up sales meetings to discuss and finalize technical questions with our customer tech teams and/or CTOs
• You take responsibility for all technical questions in the sales team
• You perform hackathons and proof of concepts workshops together with partners and customers
• You educate and empower developers who want to build on Frontastic through technical content, including sample applications, presentations and blog posts
• You give customers support in the development of the overall architecture including other involved systems and the migration strategy
• You develop convincing customer-specific answers in the technical part of requests for proposal and specifications
• You're able to create customer-centric architecture overviews and presentations and present them accordingly
• You might speak at meetups and conferences

"As a Solutions Architect, I value the close collaboration with my sales colleagues. Every single day and every potential customer brings new interesting challenges and the opportunity to learn, but also to teach something meaningful. I'm convinced that as a team we can have a great impact on the market." Michael Nimz, Solutions Architect

• Get to know your colleagues in 1:1 introductory calls
• Study our product documentation
• Get to know our product and platform
• Understand our value proposition, sales message, and sales process
• Join your first sales calls with Nina, Head of Sales, and Micha, our Solutions Engineer
• Co-work with Micha to prepare technical demos and deep-dives
• Co-work with Micha to prepare and run hackathons and live coding sessions

• 4 or more years of experience in a technical consulting or management role, or as a Solutions Engineer or Solutions Architect, ideally having worked within commerce/retail, eCommerce, ERP, Web CMS, PIM, or other related areas.
• You're an experienced software developer, you have written and deployed a production application more than once. Experience with React, Javascript, TypeScript, NextJS, Atomic Design Patterns, and Service-Oriented Architectures are a plus.
• You've frontend development knowledge and experience (Tracking, A/B-Testing, Responsiveness, PWA, Mobile-first, API, …)
• You've got a high tech affinity and a highly motivated approach to developing yourself further and gaining knowledge, especially in the context of web, cloud, and retail technologies
• You understand that there are always trade-offs between different software architectures and are able to discuss requirements and solutions with openness and respect.
• You understand customer requirements and problems and are able to translate them into product value, features and functionality, and customer reference architectures.
• You can relate the technical benefits and constraints of a platform to business requirements and are willing to embrace the problems of non-technical shareholders and incorporate their requirements.
• You find it energizing and motivating to convince and win new customers for Frontastic.
• You're good at networking and getting in touch with others quickly.
• You've got a well-structured working style and are used to managing many projects at the same time.
• You've very good writing and communication skills in English

• A remote setup and processes tailored specifically for remote workers
• The freedom of planning your work around life and not the other way round — we want you to bring your full self to work, and this includes owning your daily routines
• An insurance policy that covers medical, dental, and vision
• An allowance of 28 days leave plus public holidays in your home country
• A €500 annual allowance for development options, which includes courses, books and any other activities
• The option to choose a company laptop, and a generous personal budget for any additional equipment you need to set up your work environment 
• A 5-day in-person retreat every year, where we meet with the whole team and spend time together bonding with activities
• A variety of regular virtual events, including celebrating our successes, paid lunches, and other activities organized by our People team
• 100% coverage of medical, dental, and vision insurance for employees and dependents in the US
• 401K company match for US employees

• React (plain and TypeScript) and Next.js in the frontend
• MaterialUI, SCSS, and Tailwind
• PHP with Symfony and Node.js in the backend
• MySQL and CouchDB as databases

We're a fully remote company, and we've been working that way since being founded in 2017.

Frontastic (a commercetools company) is a Composable Frontend Platform that unites business and development teams to build commerce sites on top of headless. Our customers see higher conversion rates, increased developer productivity, and a faster time to market.

We're growing fast and continue to work focused on our mission: Let commerce teams build the incredible. Do you want to be part of this exciting journey?

As of November 2021, Frontastic has officially become part of commercetools, a series C company valued at ¢1.9bn, and was named a Leader in the 2021 Gartner® Magic Quadrant™ for Digital Commerce for the second year in a row.

If you want to learn more about our Composable Frontend Platform, watch our product demo video.

We've designed our hiring process with the candidate experience in mind. This is important to us as we know to build the best product possible, we need the best people. Learn more about our hiring process.

🕒 We aim to respond to all candidates within 72 hours (except weekends).

1️⃣ Submit your application to our team for review

2️⃣ Discovery call (25min) with Nina, our Head of Sales and Channels, and Matt Alberts, Head of Presales at commercetools to discuss the role, our culture here at Frontastic, and find out if it's a good alignment with your own preferences and skills

3️⃣ Culture questions (via email) to see how you approach important topics such as growth and work planning

4️⃣ First interview (60min) with Alexandra, Engineering Manager and also with Toby, Principal Backend Engineer, to learn more about our sales processes and goals at Frontastic, as well as find out how you'll make an impact inside the team

5️⃣ You'll then be invited to a short live technical scenario which shouldn't take more than a couple of hours to prepare, discussing your approach to identifying and engaging with technology and agency partners

6️⃣Founder Interview (30min) with Thomas, our Chief Executive Officer to talk more about Frontastic history, our customers, our journey, and answer any questions you might have

If you've any questions about the role, email our Talent team at [email protected]. Applications will only be accepted directly through the job application form.

Visit our careers page on our website to find out more about our organization and culture.

Want to know more about commercetools? You can find out more on their website.

If this role isn't for you, but you know of someone who'd be a great fit, we'd really appreciate it if you'd share this role with them!

We're all different and that's what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

Frontastic (a commercetools company) celebrates being a diverse environment and is proud to be an equal opportunities employer. If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. We'll assess your competencies, future potential, approach to learning and self-development, and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.