Solutions Engineering Manager

Team: IT

Accountabilities:

• Lead, mentor, and develop a high-performing team of Solutions Engineers, fostering technical excellence and professional growth.
• Reinforce pre-sales best practices, sales methodologies, and performance metrics to drive consistent team success.
• Conduct performance evaluations, coaching sessions, and development planning to support continuous improvement.
• Partner closely with Sales leadership to execute regional sales strategies, support pipeline growth, and achieve revenue targets.
• Guide Solutions Engineers through consultative selling engagements, helping identify expansion opportunities and deliver technical value to customers.
• Support customer meetings, executive presentations, technical demonstrations, and Proof of Value engagements.
• Identify operational challenges within the team and implement scalable solutions that improve efficiency and customer outcomes.
• Collaborate across cross-functional teams to ensure seamless execution of sales campaigns and customer success initiatives.
• Travel approximately 30% to support customers, team development, and business objectives.

Requirements:

• Bachelor's degree or equivalent professional experience.
• 3–5+ years of experience leading technical pre-sales, Solutions Engineering, or Sales Engineering teams within a software company.
• Demonstrated success managing technical teams while consistently supporting revenue and quota achievement.
• Strong understanding of consultative sales methodologies and enterprise software sales cycles.
• Experience coaching Solutions Engineers on opportunity qualification, technical discovery, customer engagement, and expansion strategies.
• Excellent communication and presentation skills with the ability to engage executive stakeholders and technical audiences.
• Proven ability to build trusted customer relationships and develop technical champions within enterprise accounts.
• Strong organizational, leadership, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience with Security, Observability, IT Operations, DevOps, or related enterprise technology solutions is strongly preferred.
• Must reside in the Western United States and be willing to travel approximately 30%.

Benefits:

• Competitive base salary ranging from USD $165,000 to $200,000, based on experience, skills, and geographic location.
• Eligibility for incentive compensation or corporate bonus programs, depending on role structure.
• Equity participation opportunities.
• Comprehensive medical, dental, and vision insurance.
• Company-paid life insurance and short-term disability coverage.
• 401(k) retirement savings plan.
• Generous paid time off and company-paid holidays.
• Fertility treatment benefits.
• Remote-first work environment offering flexibility and work-life balance.
• Inclusive culture that supports professional growth, collaboration, and career development.