Sourcer

What We Do: AI Service Management (AISM):

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

The Team:

We are a small but passionate team of 200+ employees based throughout the US, Greece, and India. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

The Role:

In this role: 

As our first Sourcer to Aisera, you will work closely with our Talent Leader to help drive outside impact to find the best talent for our US openings. You will bring your deep expertise to the role and build targeted searches for our GTM, Engineering, and priority positions. Strategize ways to build diverse talent pipelines including underrepresented candidates and execute on tactical research, referral generation, events, and sourcing campaigns. We’re passionate about delivering an awesome candidate experience and that starts with the first conversation a candidate has with us. 

What you’ll do:

• Build highly targeted searches that deliver candidate profiles with precision
• Find, engage, and activate a diverse pipeline of prospective candidates through the use of Boolean, Linked In and alternative search techniques
• Craft thoughtful approaches to candidate outreach to engage even the most passive talent
• Cultivate relationships with high-priority targets over the long-term, including talent research and "mapping”
• Partner with our Talent Leader to manage an efficient model of operation 
• Regularly track pipeline activity to share with internal partners 
• Recommend and drive improvements that impact pipeline areas 
• Conduct research to understand the competitive landscape 
• Maintain data integrity; proactively share data-centric updates with internal partners 
• Participate in various projects to help continuously improve recruiting function 
• Create and execute innovative sourcing strategies and recruiting campaigns to achieve hiring goals 
• Develop a strong understanding of the recruiting process and drive/recommend improvements 
• Participate in various projects to help continuously improve recruiting function

What you’ll bring:

• 3-5 years of experience of sourcing talent across a range of specializations, including Engineering GTM, Sales, and Product Management/Marketing
• Comfortable sourcing for multiple high volume reqs and working closely with hiring managers
• Demonstrable success in hiring top technical talent at a high-growth startup or premier tech company
• Track record of delivering healthy candidate volume while maintaining a high degree of responsiveness and care to each stakeholder and candidate in the process
• Knowledge of recruiting processes and tools (like Greenhouse) 
• Exceptional interviewing, communication, organizational and problem solving skills 
• Strong interpersonal and consultative skills 
• Ability to prioritize tasks and manage time effectively 
• Ability to maintain strong relationships with recruiters, hiring managers, and candidates

About Aisera:

 - Fun place to work

 - Demanding job

 - Great team

 - Great opportunity 

Aisera Benefits

 - Medical, dental, and vision benefits

 - Holidays and flexible PTO

 - Paid family leave

 - 401(k) plan

 - Stock Options

 - Employment Assistance Program