Spa Receptionist

Company Description

Build an exciting career in the hospitality industry with Minor Hotels, Sri Lanka. A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As the Spa Receptionist you play a key role as the our guests first impression of the spa is in your hands. Being the first point of contact for our guests you will be responsible for ensuring that all interactions are pleasant and service oriented. You are expected to be knowledgeable with regards to the spa offerings, types of treatments, availability of appointments, cost of treatments, and other relevant information. Aside from your clerical tasks, you should be ready to assist with requests such as spa tours, promotional offerings, and site inspections.

Qualifications

• Diploma in Tourism mgt or SLITHM Qualification.
• Experience in the hospitality industry
• Fluent in spoken and written English 
• Good interpersonal skills
• Well groomed with a pleasing personality