Special Events Manager - MGM Grand

POSITION SUMMARY:

The Special Events Manager is to provide leadership, training and empowerment to the Coordinator(s). The Special Events Manager will also be responsible for overseeing events from creation to completion while supporting the Special Events Director in all departmental needs.

POSITION RESPONSIBILITIES/DUTIES:

• Manage Human Resources responsibilities for Coordinator(s) to include: hiring, training, performance feedback, recognition and employee satisfaction.
• Strategize with management to meet all department, property and corporate goals and financial initiatives.
• Attends and manages a variety of events to include concept development, production timelines, event production, tracks event tasks and execution to meet the high-level of standards of MGM Grand.
• Initiates and manages direct mail marketing efforts for special events as needed and oversees the process through to completion.
• Reviews and oversees all event collateral and administration provided by the Special Events Coordinator(s) for each event as required e.g. budget/financial statements, event schedules, vendor proposals, contracts, purchase requisitions, bids, event files, correspondence, gaming collateral, gift selection, entertainment and food & beverage.
• Well-experienced in contract negotiations and carries out all event functions as per legal guidelines and gaming regulations.
• Liaise with high profile clients and multiple in-house departments such as Marketing, Casino Marketing, F&B, Hotel, Entertainment and Corporate Entities.
• Relies on experience and judgment to plan and accomplish department and property goals.
• Manage and train Special Events Coordinator(s) for assigned events and routine office operations.
• Participates in the research, development, evaluation and implementation of new products, services, technology and processes to ensure MGM Grand's competitive position and in anticipation of changing customer needs within the dynamic hospitality/gaming environment.
• A wide degree of creativity and latitude is expected.
• Serves as a liaison for the management team, all staff, vendors, guests, departments and divisions on all relevant matters and responds to inquiries, researches and resolves problems related to event transactions.
• Facilitates department communication with support departments and senior property leadership.
• Manages and positively resolves conflicts.
• Monitors and maintains employee files and other confidential records for the department.
• Engage, entertain and inspire all who visit The MGM Grand by making a focused commitment to the S.H.O.W. service basics.
• Performs other job related duties as assigned.

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• Experience in the following areas:
• Minimum two (2) years immediate Casino Special Events supervisory experience OR
• Minimum three (3) years supervisory experience in event logistics OR
• Minimum seven (7) years of combined casino, special event, or guest service industry experience or related field

Location:

Las Vegas, Nevada