Special Projects Team Technical Lead

Great Hill Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Great Hill Solutions is seeking a Platform Support Team (PST) Special Projects Lead to support our DOS contract CONUS and abroad. This position will be on site in Washington, DC with opportunities to travel OCONUS on short-term TDY.

Roles and Responsibilities include but are not limited to:

• Organize ongoing projects across the PST including the development of materials to track progress, metrics, and curate briefing materials for senior leadership and the interagency
• Work across CARE to identify areas for process improvement and efficiencies that can be supported by the PST
• Collaborate with stakeholders to define project goals, requirements, and deliverables, ensuring alignment with organizational objectives
• Provide technical expertise in ServiceNow development, configuration, and customization to enhance case management capabilities
• Mentor and guide team members in process analysis and design
• Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions
• Work on continuous improvement by sharing experiences and knowledge with the team
• Coordinate with technical experts concerning strategies and technical aspects of application migrations

 Basic Qualifications:

• Bachelor's degree
• Active Secret Security Clearance or Higher
• Working knowledge and experience with application development and migration strategies
• Ability to meet the expectations and requirements of the internal customers and senior management
• Excellent verbal, oral, and written communications skills
• Briefing Skills
• Proficiency in Microsoft Excel 
• Knowledge of client side and service side Scripting
• Experience using Workflows
• Hands-on experience moving update sets
• Must be a self-starter