Specialist, Account Management

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Job Responsibilities

• Operating as the point of contact for any and all matters specific to Vendors.
• Building and maintaining strong, long-lasting relationships with vendors
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
• Prepare reports on account status.
• Resolve any issues and problems faced by Vendors and deal with complaints to maintain trust.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

Qualifications

• You have completed a bachelor’s or master’s degree.
• You have at least 1 year of work experience.
• Strong Excel and data management skills.
• We are dynamic, you need to be a doer and adapt constantly to many changes.

Additional Information

What we offer

• An extra steep learning curve.
• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A vibrant and international team committed to diversity and inclusion.
• Regular company and team events.
• Responsibility from day one in a fast-growing and global company.
• Other benefits include health insurance and learning and development opportunities!