Specialist, Application & Database Support

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Specialist, Application & Database Support

CHANEL TECH is looking for an Specialist, Application & Database Support professional to join our Infrastructure Team in Piscataway, NJ. This role plays a leading role in supporting business critical applications and databases. SAP, Warehouse Management, Retail/POS, Dynamics AX with SQL and Oracle backend databases. This role interfaces with Chanel's Tech Center of Excellence (COE) and is a key partner for seamless Infrastructure team operations. Our ideal candidate will have a strong Enterprise Application Support experience, a comprehensive understanding and passion for technology and a desire for collaboration and teamwork.

About the role:

• Lead daily operations for Enterprise Applications & Database related Infrastructure.

• Performance analysis with Database and applications.
• Coordinate with Application teams in solving day to day production issues.
• Coordinate with Managed Services Vendors regarding Application and Database Servers, High Availability failover, Disaster Recovery and OS patches.
• Strategize and build strong relationships with stakeholders, vendors, service providers.
• Partner with CISO to ensure I&O embrace and apply security strategy.

You are energized by

• IT Infrastructure
• Production Support of various critical applications on a SQL, Oracle, Windows environment.
• Play an influential role in navigating complexity and supporting consistent transformation and growth.
• Focus on being a facilitator, finding creative solutions and being pragmatic.
• Bringing in efficient solutioning and collaborate across the board.
• Working in a highly collaborative environment.
• Have excellent analytical and problem-solving skills.

What you will bring to the team

• Strong Enterprise Application Technical support background with a good understanding of Database Administration.
• Strong background of IT infrastructure including cloud based and on-premises environment.
• Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills.
• Solutions oriented mindset with curiosity and willingness to learn.
• Understanding and experience with tech integrations.
• Experience with Azure Logic Apps (middleware integration) is highly desired.
• Experience in Linux/Unix a plus
• Management experience to partner with external MSP's and Vendors.
• Strong work ethic, the willingness to go the extra mile to achieve important goals.
• Knowledge and understanding around cyber security.
• Strong communication, interpersonal and collaboration skills.
• Work well as part of a team and across teams, to take on tasks during busier periods.
• Embodies strong analytical and problem-solving skills.

Position Logistics:

• Minimum of 2 years of Enterprise Application experience required. Ten years preferred in IT industry.
• Weekend/Off hours Production support availability required to support critical business functions.
• Bachelor's or Master's degree in Computer Science, information systems or equivalent work experience
• Proven experience or demonstrated capability in leading transformational initiatives in IT.
• Position is based out of Piscataway, New Jersey location.
• Hybrid works schedule: 3 days onsite presence required (no other travel requirements)

The anticipated base salary range for this position is $60,700through $130,000 Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Fondation Chanel

• Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

• For more information, please navigate to the Fondation Chanel website here

Sustainability

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Compensation

• Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position

Benefits and Perks

• Flexibility (flexible time and hybrid work options)
• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.