Specialist, Customer Service
Job Description
Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
As the Specialist, Customer Service, you'll be responsible for onboarding and maintaining customers using a suite of in-house built systems. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with XPO.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you'll do on a typical day:
What you need to succeed at XPO:
At a minimum, you'll need:
It'd be great if you also have:
Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
As the Specialist, Customer Service, you'll be responsible for onboarding and maintaining customers using a suite of in-house built systems. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with XPO.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you'll do on a typical day:
- Communicate with customers and internal associates utilizing technology and problem-solving skills
- Maintain customer master data
- Provide support to customers through courteous and professional customer service
- Seek out opportunities to improve current processes
- Maintain and generate required reports
What you need to succeed at XPO:
At a minimum, you'll need:
- High school diploma or equivalent
- 1 year of customer service experience
It'd be great if you also have:
- Bachelor's degree
- 2 years of audit, accounts payable, accounts receivable, load planning or transportation and logistics-related experience
- Proficiency in Microsoft Office
- Effective communication and problem-solving skills
Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Date Posted
10/02/2022
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