Specialist Global Quality Customized Solutions

LOCATION: Bangkok Bangna, TH

REPORTS TO: Sr. Manager Global Quality Customized Solutions

Ingredion is hiring a Specialist Global Quality Customized Solutions based out of Thailand. The Specialist Global Quality will provide a broad range of quality and technical support to the Customized Solution regionally and globally. This includes auditing, developing, improving, and managing the Customized Solution suppliers and tollers located in Thailand and APAC region. This position will ensure products and critical manufacturing supplies from the region meet all applicable government and company expectations for quality and safety.

Core Responsibilities: 

• Communicate directly and act as a bridge between all the regions and Global team, transferring and coordinating testing methodologies and specification settings processes for Customized Solutions products.
• Support ingredient/raw material and tollers qualification process with applicability to regulatory and QA requirements of the region, working directly with the Global team.
• Work with the technical team and support new solutions development and approval in IPA and local systems.
• Investigate and resolve customer quality issues and communicate the results to the internal groups involved.
• Provide testing support and training related to raw materials/single ingredients and customized solutions to the regional QA groups.
• Track & monitor Quality Solutions quality performance. Ensure non-conformances/non-compliances are identified, addressed, corrected, and resolved.
• Quick resolution of technical problems related to raw materials and systems ensuring issues are addressed without delay to projects and customer’s request.
• Work with commercial team to support global accounts and APAC customers.
• Identify and address capability gaps in terms of knowledge, equipment and processes and work with management to address these gaps.
• Working independently on project assignments. Responsible for completing assigned projects in a timely fashion using an appropriate experimental design and reporting status of projects as they progress with a final summary in the company designated data base system.
• Immediately report major quality and/or food safety failures to your line manager and utilize the regional/global quality resources to manage issues more quickly and effectively.
• Cultivate the food safety culture throughout the organization.

Qualified candidates will have: 

• Bachelor’s degree required, MS or equivalent in work history in Quality Assurance
• Proficient in English.
• Experience working with suppliers and tollers. 
• Strong, broad based computer experience. Proficient with SAP, and Microsoft Office. Able to learn new computer programs quickly such as Tracegains and IPA.
• Able to work with minimal supervision to accomplish tasks.
• Skilled at working effectively within a culturally diverse environment.
• Excellent written and verbal communication skills.
• Relationships and People – Proactively helps others and responds to their business needs to build strong working relationships.
• Demonstrated ability to lead change in a large Quality Assurance organization.
• Excellent problem-solving skills

Relocation Available:

No