Specialist I, Accounts Receivable

Specialist I, Accounts Receivable

Job Purpose

To reconcile catering program activity, research and resolve discrepancies and apply customer payments related to Third Party Catering Vendors, Student Card Accounts other Panera customers.

Duties & Responsibilities

• Pull third party/student card payment information from necessary portals and perform reconciliations
• Communicate with programs & management to resolve variances/issues
• Enter necessary invoice adjustments
• Record and review customer payments in IREC and Workday systems and apply to proper invoices
• Research & apply unapplied payments
• Process customer refund checks
• Prepares monthly account reconciliations and balance sheet explanations
• Produces and provides notes for management reporting
• Provide back-up support on other receivables processes
• Escalates issues appropriately

Qualifications (Education & Experience)

• Associates degree and previous Accounts Receivable experience a plus
• Attention to detail, speed, and accuracy is imperative
• Experience with high volume workloads
• Effective communication and interpersonal skills
• Ability to develop relationships with customers and team members
• Strong customer service and problem-solving skills
• Ability to work independently with expanding duties and responsibilities
• Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
• Experience with Workday or other large ERPs preferred, but not required.

Working Conditions

• Required travel – 0%

Physical Requirements

• While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards

Direct Reports

• This position will have approximately 0 direct reports.

Saint Louis Support Center