Specialist, I - Clin. Applics.

Working Location: Minnesota, Minneapolis; Wisconsin, Milwaukee

Workplace Flexibility: Field

Are you looking for a company that cares about people's lives and health, including yours? Let's inspire healthier lives, together.

Olympus, a leading medical technology company, has focused on making people's lives better for over 100 years.

Our Purpose is to make people's lives healthier, safer, and more fulfilling.

Our Core Values are reflected in all we do: Integrity - Empathy - Agility - Unity - Long-Term View

We deliver on our purpose and our core values by staying True to Life.

Job Description

The Sr. Specialist HCP Engagement will be responsible for managing relationships with HCP consultants. This includes proactively educating the consultant to Olympus HCP consulting policies and procedures while facilitating payment for contracted services and related expenses. This role would be the escalation point for issues brought forward by HCPs and would need a general understanding of contracting.

Job Duties

Serve as the main point of contact for the assigned HCP Consultants Serve as the point of contact with an institution if a potential conflict arises to facilitate discussions with OCA Legal and/or Compliance. Communicate internal policies and procedures with HCP Consultants. Explain the timeline and next steps for contracting an HCP Consultant and answer any questions. Obtain appropriate documentation from HCP to start contracting process Provide HCP Consultant with all relevant policies and procedures and explain the importance of completing the mandatory compliance training. Work with the HCPCM contracting team on interpreting any requested negotiations Identify the appropriate business sponsor to represent the needs of the HCP and work closely with assigned business sponsor (from marketing prof ed or sales training) and HCP Follow up with HCP after activity concludes to ensure correct and timely submission of invoice Review invoices and all supporting documentation (Work product receipts etc.) in order to process payment Answer any questions on payments from internal and external stakeholders

Job Requirements

Education*: Bachelor&aposs degree required. Experience*: Minimum 5 years in a customer service type role dealing with various levels of employees in various industries is required. Experience working directly with HCPs is preferred Experience with contracting processes is preferredSkills: Must be PC literate (Word Excel PowerPoint). Must have excellent interpersonal skills and presentation skills including interactions with HCPs and internal Olympus executives. Ability to quickly grasp contractual concepts and translate them into simple customer messages is preferred. Competencies: Demonstrating Initiative: Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked Navigating Organizations: Understands how work gets done in organizations; builds networks that allow him/her to efficiently drive projects through the organizational structure; maximizes productivity while staying within constraints of formal organizational policies and rules Communicating Effectively: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener. Adapting to Change: Maintains a positive attitude in the face of change; appropriately adjusts behavior and activities to changing conditions Prioritizing and Organizing Work: Allocates time and attention based on what is the most important to achieve key goals and objectives; approaches work in an organized and systematic manner; effectively manages tasks information and requests Other Considerations (travel/hours availability etc.): Occasional travel may be required (up to 10%) Ability to travel via airplane. Overnight travel may be required.

Why join Olympus?

Here, people matter-our health, our happiness, and our lives.

• Competitive salaries, annual bonus and 401(k)* with company match
• Comprehensive Medical, Dental, Visions coverage effective on start date
• 24/7 Employee Assistance Program
• Free virtual live and on-demand wellness classes
• Work-life balance supportive culture with hybrid and remote roles
• 12 Paid Holidays
• Educational Assistance
• Parental Leave and Adoption Assistance
• Volunteering and charitable donation match programs
• Diversity & Inclusion Programs including Colleague Affinity Networks
• On-Site Child Daycare, Cafe, Fitness Center**

*US Only

**Limited locations

We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks.

The anticipated base pay range for this full-time position working at this location is $83,187.00 - $112,302.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let's realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities: As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at [email protected]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Medical Affairs