Specialist II, Implementations

• Bachelor’s Degree in Business Administration, Communication, Computer Science, or related discipline.
• Or, any combination of education and experience which would provide the required qualifications for the position.

Experience Required:

• 2+ years of experience in customer service, project management, or client relationship.

Knowledge, Skills & Abilities:

• Knowledge of: Project management principles and best practices. Knowledge of specialty client needs related to reporting, clinical workflows, and practice management. Microsoft Office. 
• Skill in: Excels interpersonally and demonstrates strong presentation, communication, and relationship skills. Detail oriented, analytical, problem solving, time management.
• Ability to: Manage multiple implementation projects simultaneously. Stay organized, prioritize workload, and multi-task to meet established timelines; establish and maintain effective working relationships with cross-functional teams. Create a collaborative environment to promote realistic outcomes and goals leading to successful client results. Establish processes and protocols, manage timelines.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.