Specialist, Learning and Development - HYBRID

HEALTHCARE LEARNING AND DEVELOPMENT SPECIALIST

"Healthcare Trainer/Educator"

MUST LIVE IN OR AROUND PHILADELPHIA, PA

HYBRID OPPORTUNITY

***MUST LIVE IN OR AROUND THE TRI-COUNTY PHILADELPHIA, PA AREA TO QUALIFY**

Qualified candidates must possess:

• Training/educator background for all Clinical Support Staff i.e. MA's, LPN's/LVN's and RN's
• Training of new hires and established employees
• Development of training strategies and protocols
• Staff development training programs
• Manager mentorship programs
• Develop and update training manuals
• Strong communication for presentations on-line and virtually
• Previous experience as an MA, LPN's/LVN's, RN- strongly encouraged to apply

Here we Grow! Because the need to care for children in this age is growing and changing, we are looking for an intelligent, caring Healthcare - Learning and Development Specialist who will join a mission-driven group that is focused on the health of children and the well-being of the family from an operational perspective. Our healthcare practice has grown from its South Florida roots since 1955 across Texas, California, Arizona, New York and there is more to come. At Pediatric Associates, our employees receive competitive salary, a generous PTO program, competitive benefits including a 401K with a Company match of up to 3.5%. With over 65 years of providing LOVING CARE to our patients, we offer the stability and security of an established practice with the excitement of a growing healthcare organization.

Apply on line, email or call us directly, and learn why this is a rewarding career move for you! This is a wonderful time to join our Big Orange PA Family!

Benefits at a glance:

• 3 Comprehensive Medical Plans
• Part Time Medical Plan
• Dental
• Vision
• Basic Life and Accidental Death and Dismemberment (AD&D) Company Paid
• Long Term Disability (LTD) Company Paid
• Short Term Disability (STD)
• Voluntary Term Life Insurance (Employee/Spouse/Child)
• 401K Retirement Plan
• Voluntary Benefit Plans
• Life Assistance Plan (EAP)
• Tuition Reimbursement
• Paid Time Off
• Paid Holidays

• PRIMARY FUNCTION:
  
  • Assist in development, planning, coordinating and administering training for new and existing front office employees
• ESSENTIAL FUNCTIONS OF THE JOB:
  
  • Assist in the development of training classes and evaluation procedures.
  • Conduct ongoing training classes of various sizes and high frequency with minimal assistance.
  • Maintain updated copies of training manuals, multimedia visual aids, and other educational materials to be used as reference tools for staff.
  • Collaborate with training manager to update and maintain Training Guidelines used by managers for employee probationary period.
  • Communicate needs for training/development programs with the HR Department, IT Department, EHR Department as needed.
  • Arrange and coordinate ongoing training classes, dates, sending invitations, identifying, room availability, meals and technical set-up for front office training sessions.
  • Communicate employee training dates, list of expected attendees, and follow-up with office managers.
  • Track and maintain record of front office employee training and completion.
  • Collaborate with management and conduct surveys to identify training needs based on changing requirements and continued process improvement expectations.
  • Assist in the development of PAU front office training courses.
  • Order supplies for training and training department as needed.
• PERFORMANCE REQUIREMENTS:
• • Education:
    
    • High School Diploma or equivalent.
  • Licensure:
    
    • *Upon hire, and for the duration of the employment period driver's license must be active and valid.*
  • Knowledge, Skills & Abilities:
    
    • The Front Office Training/Development Specialist needs strong analytical skills to evaluate and improve training programs, methods, and materials, effective instructional skills to apply different teaching techniques and adapt to different groups of participants, interpersonal skills to collaborate with the front office training manager, front office trainees, and other departments, and high aptitudes in communicating information and ideas both verbally and in written form. The Front Office Training/Development Specialist should also be proficient in use of computer programs and technology to create training presentations and materials.
  • Experience:
    
    • A minimum of 2 years' experience in a healthcare environment. Experience in employee training and development preferred.
  • Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.