Specialist Operations Training

Company Description

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform

Job Description

What’s On Your Plate?

• Liaise with managers to determine training needs and schedule training sessions.
• Deliver Operations training programs for new hires.
• Deliver knowledge Refresher Sessions for the Existing Employees.
• Design full kit effective training programs.
• Conduct seminars, workshops, individual training sessions, etc.
• Support and mentor New Employees.
• Conduct evaluations to identify areas of improvement.
• Monitor employee performance and response to training.
• Maintain necessary documentation/case files, program data entry, and records and provide
• periodic progress reports as necessary.
  

Qualifications

What Did We Order?

• Bachelor’s degree in any discipline, preferably in Human Resource
• 0-2 years experience in career development or training preferably.
• Excellent knowledge of training topics.
• Knowledge of training analysis and assessment methodology.
• Knowledge of learning tools and learning styles.
• Proficient in MS Office (esp. PowerPoint); e-learning software is an asset.
• Organizational and time management abilities.
• Comfortable working in a challenging environment.
• Fluent in English.