Specialist, Order to Cash

• Assist with month-end close including input of Broker Transactional volume into Lotus Notes.
• Assess for customer volume compared to contractual volume caps and update that info in Lotus Notes monthly.
• Generate Customer statements as needed which would include detailed customer transactions and history not available as part of the invoices.
• Assist with Customer billing. Including validating data and assisting with invoice processing
• Customer collection research and follow-up
• Assist with Broker/Customer inquiries and ad hoc requests.
• Assist with bad debt write-offs and meet with Accounting on reserve analysis.
• Ad hoc reporting and research as needed

Job Requirements:

• Bachelor’s degree preferably Business Administration or Finance
• 4 -5+ years of accounts receivable/billing experience
• Extremely quick learner
• Proactive, self-starter who can resolve billing/collections issues independently
• Excellent written/verbal communication and customer service skills
• Ability to work in a fast-paced environment and multi-task
• Experience with Workday billing a plus but not required
• Excellent verbal and written English communication skills
• Demonstrates exceptional teamwork and leadership abilities
• Advanced problem-solving capability and ability to work under pressure
• Must work Saturday if the first of the month falls on a Saturday to complete time-sensitive billing. Will have a compensation day during the week.
• Should be willing to work at 4 PM to 1 AM shift (IST)
• Located in Hyderabad

Diversity

At FactSet, we celebrate the diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify. 

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