Specialist PS Sales Operations

NICE · Other US Location

Company

NICE

Location

Other US Location

Type

Full Time

Job Description

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Specialist PS Sales Operations

Roles & Responsibilities:

  •  A critical role in supporting growth of Actimize Professional Services in APAC and EMEA markets.
  • Collaborate with Sales and Pre-sales specialists across regions to provide services related responses to RFIs and RFPs.
  • Owner of master SOW templates for Professional Services, International Markets
  • Liaise and facilitate/coordinate internal reviews and contract revisions with key stakeholders from professional services sales and delivery on contracting scope, deliverables, approach and assumptions
  • Drive updates/maintenance of internal effort estimations tools/templates
  • Own the estimation and auditing process for implementation effort requests and coordinate with PS Sales and delivery on finalizing effort estimates for quotation purposes
  • Support RFI’RFP requests in the context of Professional Services
  • Response to business queries and communicate with customers.
  • Contribute to the Services RFP library any improved or new responses to the Services portion of an RFI/RFPs.
  • Delivery teams and prepare SOWs within the suggested legal framework.
  • Build sustainable relationships with PS delivery leadership.

 

Primary skills:

  • Financial services experience (banking, brokerage or insurance)
  • Knowledge of brokerage / deal surveillance, Anti-Money Laundering (AML) and/or fraud prevention
  •  
  • Convey the value of services as part of an overall solution sale

Mode of job is based in our Pune office (Hybrid Mode Mandatory to be in office 2 times a week) .

If you are a NICE person and want to help make the world a smarter and safer place to live and like the idea of being part of a dynamic and creative team of professionals, you will be part of our vibrant, fast-paced environment. You will be expected to conquer professional challenges, but we'll also find time for fun. We prize out-of-the box thinking and we reward excellence. We offer a unique culture, where there’s inclusivity yet room to be yourself. Our working culture is based on respect and teamwork, that strives for excellence and encourages everyone to give of their best, aim high and get the job done.


About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


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Date Posted

09/16/2023

Views

14

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